Part Time - Medical Assistant/Patient Representative - Bronx Blvd

Sun River Health • Bronx, NY

14h

About The Position

Sun River Health is seeking a part-time Medical Assistant/Patient Representative to support its Bronx Boulevard location in the Bronx, New York. The role assists patients and professional staff within an assigned Center unit or authorized community site, supporting medical care as directed by nursing and medical staff and in accordance with Center objectives, policies, and job-specific standards. The position provides patient-centered assistance and helps patients access services in a pleasant, knowledgeable, and efficient manner, communicating with a diverse population.

The Medical Assistant/Patient Representative is an integral point of access to care and is responsible for all aspects of patient registration and appointments. The role supports clinical teams during patient visits, helps coordinate care, maintains clinical areas and supplies, and facilitates patient care within Sun River Health departments and external agencies. Additional duties may be assigned within the scope of the role.

Sun River Health is a nonprofit Federally Qualified Health Center serving communities in New York. The organization describes its culture as supportive, collaborative, inclusive, and focused on wellness, recognition, and professional development.

Requirements

• High school diploma or equivalent required.
• Strong communication, customer service, and organizational skills.
• Ability to work effectively within a multidisciplinary healthcare team.
• Ability to maintain confidentiality and demonstrate professionalism when interacting with patients, colleagues, and providers.

Nice To Haves

• Completion of a Medical Assistant training program preferred.
• Previous Medical Assistant or related clinical experience preferred.
• National Medical Assistant certification preferred but not required unless otherwise specified for the position.

Responsibilities

• Prepare patients for examinations and procedures, including obtaining and documenting vital signs and relevant patient information.
• Assist providers and other clinical staff during patient visits, examinations, and procedures as appropriate.
• Support patient flow by preparing examination rooms and ensuring they are stocked and ready for use.
• Accurately document patient information in the electronic health record according to established procedures.
• Assist with scheduling, referrals, follow-up activities, and other assigned patient-care coordination needs.
• Provide patients with instructions and information consistent with direction from the clinical team.
• Maintain infection prevention, safety, and confidentiality standards.
• Maintain and organize medical supplies and clinical areas.
• Collaborate with providers, nurses, and other care-team members to support an efficient and positive patient experience.
• Facilitate patient care within Sun River Health departments and with outside agencies.
• Verify insurance and set fees based on the sliding scale fee.
• Consult with medical staff to connect patients with services, including translation, transportation assistance, and application assistance.
• Contact patients by telephone and mail.
• Assist with daily reception activities and initiate processes needed for patient services.
• Provide basic instruction and health education to clarify provider instructions, procedures, and referral needs.
• Perform other duties within the scope of the Medical Assistant/Patient Representative role as assigned.

Benefits

• Opportunities for career advancement and professional development.
• Workforce Wellness Program with ongoing challenges and activities, including rewards for engagement.
• Planetree Recognition Awards recognizing innovation, leadership, and community spirit.
• Supportive and collaborative work environment.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED