Part Time - Medical Assistant/Patient Representative - Bronx Blvd

Sun River Health • New York, NY

1d • $21 - $28 • Onsite

About The Position

Sun River Health is seeking a part-time Medical Assistant/Patient Representative to support its Bronx Boulevard location in the Bronx, New York. The role assists patients and professional staff within an assigned Center unit or authorized community site, supporting medical care as directed by nursing and medical staff and in accordance with Center objectives, policies, systems, and role-specific standards.

The position combines clinical support with patient access and administrative responsibilities. It helps patients receive care in a pleasant, knowledgeable, and efficient manner, including handling registration and appointment processes, coordinating access to services, and communicating with a diverse population. The Medical Assistant/Patient Representative works with the medical care team and may perform other duties within the role as assigned.

Sun River Health is a nonprofit Federally Qualified Health Center serving communities in New York. The organization describes a mission-driven, supportive, and collaborative culture focused on wellness, inclusivity, recognition, professional growth, and community impact.

Requirements

• High school diploma or equivalent required.
• Strong communication, customer service, and organizational skills.
• Ability to work effectively within a multidisciplinary healthcare team.
• Ability to maintain confidentiality and demonstrate professionalism when interacting with patients, colleagues, and providers.

Nice To Haves

• Completion of a Medical Assistant training program preferred.
• Previous Medical Assistant or related clinical experience preferred.
• National Medical Assistant certification preferred but not required unless otherwise specified for the position.

Responsibilities

• Prepare patients for examinations and procedures, including obtaining and documenting vital signs and relevant patient information.
• Assist providers and other clinical staff during patient visits, examinations, and procedures as appropriate.
• Prepare examination rooms, support patient flow, and ensure rooms are stocked and ready for use.
• Accurately document patient information in the electronic health record according to established procedures.
• Assist with scheduling, referrals, follow-up activities, and other patient care coordination needs as assigned.
• Provide patients with instructions and information consistent with direction from the clinical team.
• Maintain infection prevention, safety, and confidentiality standards.
• Maintain and organize medical supplies and clinical areas.
• Collaborate with providers, nurses, and other care team members to support an efficient and positive patient experience.
• Facilitate patient care within different Sun River Health departments and outside agencies.
• Verify insurance and set fees based on the sliding scale fee.
• Consult with medical staff to connect patients with services, including translation, transportation assistance, and application assistance.
• Handle telephone and mail contact with patients.
• Assist with daily reception activities and ensure processes needed for patient services are initiated.
• Provide basic instruction and health education to clarify provider instructions, procedures, and referral needs.
• Perform other duties within the scope of the Medical Assistant/Patient Representative role as assigned.

Benefits

• Opportunities for career advancement and professional development.
• Workforce Wellness Program with ongoing challenges and activities, and recognition for participation and engagement.
• Planetree Recognition Awards recognizing innovation, leadership, and community spirit.
• Supportive and collaborative work environment.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED