Medical Assistant - Otolaryngology

Geisinger • Danville, PA

4d • Onsite

About The Position

This is a full-time Medical Assistant position in Otolaryngology at Geisinger Medical Center (GMC). The role involves providing direct patient care and clinical support in an outpatient setting, functioning as an integral member of the healthcare team. Duties include preparing patients, collecting information, performing technical tasks, documenting in the electronic medical record, and supporting a safe patient environment. Administrative and clerical support for the clinic/department is also required, including patient scheduling, filing reports, and handling phone calls and billing inquiries.

Requirements

• High School Diploma or GED equivalent
• Basic Life Support Certification within 6 months
• Communication
• Customer Service
• Multitasking
• Teamwork

Nice To Haves

• Previous patient care experience or training
• Certified Medical Assistant (CMA) or Registered Medical Assist (RMA)
• Certified by one of the following: NHA, AMT, AAMA, NAHP, NCCT, AAH, or AMCA
• Medical Assistant Graduate of an accredited 1-year certificate or 2-year diploma Medical Assistant program
• Graduate from Specialty Training Program
• Minimum of 1 year-Related work experience

Responsibilities

• Obtains and documents patient's reason for visit, weight, vital signs, visit screening information, medication review, and pertinent information for provider using the rooming tool in the electronic medical record.
• Sets up examination and treatment rooms between cases.
• Assists patient as needed to prepare for visit with provider, takes appropriate measures to assure patient’s safety and privacy.
• Provides direct patient care as directed by provider based on competency and needs of clinic, such as performs EKGs, wound dressings, and functions as support to the provider during minor surgical procedures and ancillary examinations.
• Prepares and administers medications according to policy and procedure after validation of knowledge and demonstration of competency. May not administer intravenous medications.
• Completes patient tests and treatments per provider’s order according to policy and procedure after validation of knowledge and demonstration of competency.
• Collects and prepares laboratory specimens and completes associated paperwork accurately and efficiently to expedite laboratory studies.
• Performs phlebotomy and may assist in specific laboratory functions relative to the testing, reporting, and quality assurance of laboratory specimens as educated and overseen by the laboratory.
• Performs receptionist and clerical duties to support patient care and functioning of the clinic, including matching and filing ancillary department reports, consultation and other medical reports in patients’ medical records.
• Documents in the appropriate sections to create a complete and accurate medical record.
• Uses the electronic medical record and scheduling system as designated.
• Facilitates timely appointments for patients.
• Completes referrals and pre-authorizations as needed.
• Collects co-payments.
• Assists with orientation of new personnel under the direction of the provider and/or site lead.
• Executes and documents ongoing patient communication, as directed by provider, prioritizes communications to the provider, responds to patient questions and requests to ensure efficient use of provider time and timely response to patient needs.
• Reinforces patient education as directed by the provider to support patient’s understanding of instructions.
• May inventory medical/surgical supplies and pharmaceuticals non-controlled substances only to ensure adequate supply levels, verify expiration dates, document utilization, optimize organizational efficiency and space utilization.
• May have access to non-controlled medication storage/supply areas and can transport non-controlled medications as necessary to meet the needs of the clinic/unit.
• Prepares and cleans instruments.
• Follows protocols for sterilization and disinfection, including high level disinfection of instruments and equipment.
• Cleans/sets up examination rooms between patients using established infection prevention protocols.
• Follows hand hygiene and appropriate infection prevention precautions.
• Routinely inspects/observes condition and operation of diagnostic equipment and instrumentation to ensure proper operation and identifies need for preventive and/or corrective maintenance.
• Responsible for actively participating in patient safety and quality improvement program.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Pre-tax savings plans with healthcare and dependent care flexible spending accounts (FSA)
• Health savings account (HSA) with employer contribution
• Company-paid life insurance
• Short-term disability coverage
• Long-term disability coverage
• 401(k) plan that includes automatic Geisinger contribution
• Generous paid time off (PTO) plan
• Tuition reimbursement
• MyHealth Rewards wellness program
• Adoption assistance
• Fertility assistance
• Parental leave pay
• Military leave pay
• Free Care.com membership with discounted backup care
• Employee Assistance Program (EAP)
• Accident insurance
• Critical illness insurance
• Hospital indemnity insurance
• Identity theft protection
• Universal life insurance
• Pet insurance
• Legal insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED