Medical Assistant - Orthopedics; Bethlehem

St. Luke's University Health Network•Bethlehem, PA

3d•Onsite

About The Position

St. Luke's is seeking a dedicated Medical Assistant for their Orthopedics practice in Bethlehem. This role is crucial in supporting healthcare delivery within the practice, functioning as a professional member of the interdisciplinary team. The Medical Assistant is expected to consistently demonstrate and promote the organization's values while assisting in patient care.

Requirements

High School degree or equivalent required.
One year of clinical experience OR graduate of Medical Assistant program required.
Current or within 60 days of hire BLS/CPR certification through the American Red Cross or American Heart Association.

Nice To Haves

Two years of experience in a similar healthcare setting is preferred.
Customer service experience is strongly preferred.

Responsibilities

Conduct pre-visit planning by reviewing and updating patient medical records with recent test results and correspondence, and determining needed services by conferring with the provider.
Complete pre-charting of value-based components up to five days prior to the patient's appointment and send messages to the Care Team when warranted.
Prepare patients for examination by taking height, weight, and vital signs; updating medication lists, allergies, personal, family, and social history; inquiring about smoking status; and obtaining the reason for the visit.
Assist in capturing demographic information.
Provide other patient care services as needed, including keeping exam rooms clean, maintaining clinical supplies, cleaning and autoclaving instruments, and administering injections or immunizations within State guidelines.
Communicate and coordinate with providers or the Care Team regarding hospital discharges, Emergency Department visits, consulting physicians, community resources, disease management, patient self-management, patient and/or family education on chronic conditions, labs, testing, and specialist visits.
Actively participate in department activities, attend meetings, and contribute to problem-solving and analysis of current procedures.
Dispose of bio-hazardous waste and regular waste per practice protocol.
Maintain vaccine temperature logs, manage inventory, and order medical supplies (e.g., vaccines, medications), dispose of expired sample medications, and stock rooms to set par levels.
Perform administrative tasks such as check-in/check-out functions, and office opening/closing procedures.
Bring suggestions for improvement to the attention of Practice Managers and Providers.
Actively participate in maintaining and/or improving quality improvement initiatives.
Perform other related duties as assigned.