Center for Key Populations - Medical Assistant or LPN - Full Time - New London

Moses/Weitzman Health System•New London, CT

25d•Hybrid

About The Position

This is a full-time, grant-funded position requiring travel to two local shelters in New London. The role involves providing clinical and technical support for primary care providers, utilizing electronic tools for efficient workflow, monitoring equipment, and performing clinical testing according to OSHA and CLIA standards. The position also requires liaising with patients, families, specialists, and the healthcare team to ensure continuity and coordination of care in a patient-centered medical home. Responsibilities include applying evidence-based guidelines, performing pre-visit preparation, conducting 'e-huddles' with the care team, preparing patients for visits, documenting chief complaints and screening test results, accurately performing and documenting vital signs, performing CLIA waived tests, EKGs, hearing, and vision tests. The role also involves prioritizing work, facilitating patient flow, scheduling tests and referrals, maintaining a clean and safe work environment, stocking and cleaning exam rooms, adhering to infection control standards, and maintaining CPR certification. Excellent customer service, teamwork, and compliance with agency training are essential.

Requirements

LPN Program Completion Certificate (for LPN role)
Current CT LPN License (for LPN role)
High school diploma or equivalency (for Medical Assistant role)
Completion of a Medical Assistant course from an accredited/recognized school (for Medical Assistant role)
Medical Assistant board certification (AAMA, NHA)/registration (AMT) or achieved within 90 days of hire (for Medical Assistant role)
Skills include EKG use, appointment scheduling, word processing and computer skills, and familiarity with medical testing procedures.
Sound organizational skills and accuracy at all levels of job.
Prior demonstrated excellent communication and customer service skills.
Must be team focused and demonstrate leadership qualities.
Current American Red Cross CPR for the Professional Rescuer and AED (CPR/FPR/AED) certification or American Heart Association BLS/AED for Healthcare Providers certification.
Must have reliable transportation to travel to two local shelters in New London.

Nice To Haves

Bilingual
Expert knowledge of the electronic health record

Responsibilities

Provides clinical and technical support for primary care providers.
Implements all planned care items using electronic tools to ensure efficient and accurate workflow.
Monitors equipment and performs clinical testing according to OSHA and CLIA standards.
Liaises with patients, families, specialists, and all members of the health care team.
Ensures continuity and coordination of care in a patient centered medical home.
Assists with routine medication administration, immunizations, and other provider clinic support.
Performs pre-visit preparation for all primary care patients.
Conducts 'e-huddles' utilizing the Planned Care Dashboard to ensure complete and thorough primary care visits.
Prepares patients to be seen by provider.
Accurately documents chief complaint and results from evidence based screening tests.
Accurately performs and documents patient vital signs.
Independently and accurately performs appropriate CLIA waived tests, EKG, hearing & vision test.
Prioritizes work responsibilities, decreasing waiting time.
Collaborates with providers, clinical and clerical support staff to facilitate appropriate patient flow.
Effectively works as a member of the health care team assisting other team members as needed.
Appropriately schedules tests and referrals for specialty care in accordance to Provider orders in a timely manner.
Maintains a clean, orderly, safe working environment.
Oversees maintenance of supplies and documents in medical logs as directed.
Sets up and stocks exam rooms and cleans rooms at the end of each day worked.
Adheres to all infection control standards, follows Universal Precautions and safety policies and procedures.
Maintains yearly CPR certification.
Exhibits excellent customer service skills.
Complies with Agency mandated in-service training workshops.
Manages virtual telehealth sessions for multiple providers using Zoom technology including set up of virtual exam rooms, admitting patients, and pre-visit preparation (Medical Assistant specific).
Supports clinical teams in the collection of paperwork, request of records, scheduling of follow up visits, and other administrative support tasks (Medical Assistant specific).
Prepares patients to be seen by provider in the telehealth environment including guiding patients on the use of video telehealth technology (Medical Assistant specific).