Medical Assistant or LPN - Endocrinology

Advocate Health and Hospitals Corporation•Park Ridge, WI

3d•Onsite

About The Position

The Medical Assistant or Licensed Practical Nurse supports patient care in the Endocrinology department. The role is primarily based in Oshkosh, with occasional travel to North Fond du Lac, and follows a five-day, Monday-through-Friday schedule. The position works 34 hours per week. The employee prepares and rooms patients, gathers and documents health information, performs laboratory procedures, assists clinicians with procedures, administers routine medications under authorized orders or protocols, and follows through on tests, referrals, and appointments. The role also helps maintain clinic flow, communicates with patients and the care team, and performs additional clinical support tasks within the applicable scope of practice and demonstrated competencies. The position requires age-appropriate care across the lifespan and adherence to department policies, infection-control practices, and scope-of-practice guidelines. Candidates must meet the applicable education and credential requirements for either the Medical Assistant or LPN pathway.

Requirements

For the LPN pathway: active Licensed Practical Nurse license issued by the state where the employee practices.
For the LPN pathway: completion of an accredited or approved Practical Nursing program.
For the Medical Assistant pathway: GED or high school equivalency diploma.
For the Medical Assistant pathway: completion of an accredited or approved Medical Assistant program, or two years of verifiable full-time Medical Assistant experience within the last five years.
Basic Life Support for Healthcare Providers certification issued by the American Heart Association, to be obtained within 45 days unless the department leader determines it is not required.
Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after competency is demonstrated.
Excellent communication and interpersonal skills, including the ability to build rapport and maintain positive, professional relationships with patients, team members, and physicians.
Proficient computer skills, including keyboarding, navigating a Windows operating system, using email, and exposure to electronic medical record systems.
Customer service skills that support a positive patient experience.
Ability to sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above the shoulders throughout the workday.
Ability to lift 35 pounds without assistance; use patient-handling equipment with another team member when required for patient lifts over 35 pounds or when a patient cannot assist.
Functional speech, vision, hearing, and touch, and fine-hand manipulation skills.
Ability to work with exposure to mechanical, electrical, chemical, blood, and body-fluid hazards, and wear protective clothing and equipment as needed.
Ability to operate equipment necessary to perform the job.

Responsibilities

Prepare and room patients by obtaining vital signs and gathering, documenting, and updating relevant health information, including chief complaints, allergies, and medications.
Monitor and complete Clinical Integration/Quality Improvement measures, notifying clinicians of opportunities within the employee's scope.
Perform laboratory procedures, such as strep tests, wound cultures, and specimen collection, using aseptic technique and standard precautions.
Assist physicians and Advanced Practice Clinicians with procedures, such as pelvic exams, allergy scratch testing, EMG, cautery, and colposcopy.
Administer routine medications under physician/APC orders or approved standing orders and protocols.
Follow through on procedure and test requests, pre-approved care algorithms, appointment changes, and referrals.
Refer questions to Registered Nurses and physicians/APCs according to scope-of-practice guidelines, and relay information to patients as directed.
Communicate with clinicians and other care-team members to support smooth clinic flow, adjusting as needed.
Communicate accurate and timely information to patients.
Perform basic or advanced clinical support tasks within specialty competencies and under clinical supervision, potentially including suture or staple removal, laboratory procedures, phlebotomy, EKG, spirometry, Holter monitor application, and prescription refills under approved protocols.
Provide care appropriate to patients' ages and developmental needs, following department policies and procedures.

Benefits

401(k) company contributions of 3% of eligible annual salary and an employer match dollar for dollar up to 3%.
Opportunity for yearly merit increases within the salary range and annual increases based on performance.
Education Assistance Program.
Sign-on bonus for qualified external candidates, paid on the first or second paycheck following the first 90 days of employment.
Paid Time Off programs.
Medical, dental, vision, life, and short- and long-term disability benefits.
Flexible Spending Accounts for eligible health care and dependent care expenses.
Adoption assistance and paid parental leave.
Defined contribution retirement plans with employer match and other financial wellness programs.
Potential premium pay, such as shift or on-call pay, and incentive pay for select positions.