Medical Assistant or ECG Tech

Cardiac Solutions•All, AZ

About The Position

The Clinical Check-In Assistant monitors physician office schedules, starts office visit notes as patients arrive, and updates patient charts with medication information, vital signs, and allergies before patients see the physician. The role checks the orders tab and follows protocol to complete ECGs as needed. It also places patients in exam rooms promptly and coordinates or performs other testing requested by the physician. The position supports patient flow and back-office operations, including maintaining supplies and equipment, handling refill tasks, coordinating with other departments, and helping ensure patient records are complete and accurate. The role may require travel to all office locations and includes other duties assigned within the scope of licensure.

Requirements

Successfully completed and graduated from a Medical Assistant, Electrocardiogram Technician, or equivalent program.
Knowledge of Microsoft Office products.
Knowledge of HIPAA and OSHA regulations.
Knowledge of medical practice and patient care.
Knowledge of medical equipment and instruments.
Skill in taking vital signs and performing ECGs.
Ability to travel to all office locations.
Ability to maintain confidentiality and professionalism.
Ability to work in a fast-paced environment and under pressure.
Ability to work effectively and efficiently with others.
Excellent verbal and written communication skills.
Excellent customer service skills and attention to detail.
Physical ability to sit, stand, and walk for extended periods; talk and hear; type and use a computer keyboard and mouse; use a multiline telephone system; and lift up to 25 pounds. May need to assist patients by assessing a situation and providing or seeking in-office or outside assistance while using appropriate body mechanics.

Nice To Haves

At least one year of experience in a medical office or health care field as a Medical Assistant or equivalent.
Experience working in a cardiology office.
Medical terminology and familiarity with cardiac medications.

Responsibilities

Bring arrived patients back according to their scheduled appointment times.
Request or help patients complete a current medication list, then review medications for accuracy.
Take and record patient vital signs.
Obtain updated patient information, including recent hospitalizations, cardiac tests performed at other facilities, allergies or reactions, and pharmacy details.
Ensure patient charts are updated with pertinent information before appointments.
Review the orders tab for ECGs or other testing needed during appointments and complete ECGs according to protocol as needed.
Check and follow up on in-process assignments weekly.
Process refills in Faxcom and the EMR systems.
Stock cubbies with necessary supplies.
Ensure ECG machines are working properly.
Review daily schedules and confirm which physicians are in the office.
Check physician folders and distribute items.
Coordinate with other inner-office departments for requested checks and testing.
Maintain and stock the back-office area, samples closet, and exam rooms.
Plug in and power off laptops at the end of each clinic day.
Work with the department point of contact to keep patient flow organized and efficient.
Assist other departments with patients and task assignments.
Update representatives’ phone numbers and ensure they are accurate.
Maintain a clean, clutter-free work area.
Perform other duties as assigned, within the scope of licensure.

Benefits

Competitive wages
Uniform/scrub allowance
Seven company-paid holidays
Employee medical coverage option as low as $25.00 per paycheck
Dental and vision coverage
Supplemental coverage options including Life/AD&D, short-term disability, long-term disability, critical illness, hospital, and accidental coverage
401(k) retirement plan
Paid time off
Paid sick time
Employee assistance and discount programs