Medical Assistant or CNA

High Point & SEMCOA•Plymouth, MA

4d•Onsite

About The Position

High Point & Affiliated Organizations is a health and human service agency dedicated to treating and preventing substance use disorders and mental illness. Our programs span Southeastern Massachusetts, offering a comprehensive continuum of care including inpatient, outpatient, residential, and community-based services. We also support survivors of abuse, violence, and families facing homelessness. At High Point, we believe in the inherent goodness, worth, and dignity of every individual, aiming to empower them and their families to achieve personal change and improve their quality of life. Our outpatient services in Brockton, New Bedford, and Plymouth provide individual, group, medication management, and family services during the day and often into the evening. The multidisciplinary team comprises licensed social workers, mental health clinicians, Master’s level clinicians, certified addictions clinicians, psychiatrists, and psychologists. The Office Based Opioid Treatment Program (OTP) specifically offers outpatient expedited access to medication for individuals with opioid use disorder, focusing on timely induction to stabilize patients seeking medication for opioid use disorder (MOUD).

Requirements

Must present as courteous and professional at all times.
Demonstrated flexibility and ability to perform multiple tasks.
Must have excellent communication skills, including the ability to organize ideas in logical and clear fashion.
Knowledge of basic computer skills and software programs including the ability to learn, use and train HPAHO`s electronic medical records.
Must have the ability to work with others in cooperative and collaborative manner.
An understanding of the relationship between substance uses and mental health issues and/or self-help programs.
An understanding of boundaries and ethics.
Comply with Federal Regulations, 42 CFR Part 2, Confidentiality of Alcohol Abuse Policy and HIPAA Regulations.
Certification in the HPAO approved de-escalation program.
CPR Certification.
TB screening.
Graduate of formal medical assistant program or CNA certification
Ability to multitask and handle several responsibilities at once
Knowledge of healthcare and medical terminology
Proficient computer skills
Strong written and verbal communication skills.

Responsibilities

Maintain effective and organized systems to ensure timely patient flow.
Greets patients and monitors the dosing line.
Escorts patients to exam rooms, interviews patients, measures vital signs as needed and documents.
Prepares patients for examination, sets up equipment and assists the physician/NP during exams as needed.
Collects and prepares laboratory specimens.
Performs basic laboratory tests such as drawing blood and testing urines.
Takes electrocardiograms if needed.
Updates list of current patient medication history.
Assists front desk in scheduling appointments.
Assists biller in correcting error reports.
Handles correspondence under direction of provider; notifies PCP.
Sterilize equipment as needed.
Maintain clean environment in all medical areas and maintains adequate medical supplies.
Maintains all logs such as refrigerator temperatures, emergency medication, expired medications, oxygen and supplies as directed by nursing.
Always utilize standard precautions.
Demonstrates behaviors that recognize the rights of patients/clients as defined by the patient’s right.
Attend all unit, facility meeting and case conferences as director by Supervisor.
Attend mandatory training.
Other duties as assigned by the Program Administrator, Clinical Director, Site Director, Director of Nursing, Medical Provider, and COO.