Medical Assistant - Oncology Clinic

LCMC Health•New Orleans, LA

2d•Onsite

About The Position

Your job is more than a job. This role involves providing direct patient care, including collecting vital signs, assessing patient needs, documenting medical history, administering treatments and medications under physician direction, and preparing patients for procedures. The Medical Assistant will also communicate with patients, pharmacies, and other healthcare personnel, manage patient records, and ensure the clinic runs efficiently. A strong focus on customer service, patient safety, and performance improvement is essential.

Requirements

High School Diploma, GED or equivalent or 2 years of appropriate work experience.
American Association of Medical Assistants - Certified Medical Assistant OR National Healthcareer Association - Certified Clinical Medical Assistant OR Certified Medical Assistant - NPCE OR American Heart Association - Basic Life Support Health Care Provider OR Nationally Registered Certified Medical Assistant (NRCMA) OR NCCT Certification for Medical Assistants
Clinical skills: vital signs, documentation, specimen labeling and transport, medication administration, computer skills.
Communication and Guest Relations Skills.

Responsibilities

Prepares patient for office visit by collecting vital signs, pain rating, allergies, and reason for visit, prior to being seen by physician.
Assesses each patient for Abuse, Fall Risk, Functional Assessment, Advance Directives prior to being seen by the physician.
Records allergies, vital signs, reason for visit, current medications, and social and past medical history, Abuse, Fall Risk, Functional Assessment, Advance Directives in patient record’s medical record.
Obtains patient tests prior to/or after seeing the physician.
Discusses plan of care with physician before, during and following patient visit.
Administers treatments at the direction of the physician and documents and submits charges as required.
Under the direction of a registered nurse, administers prescribed medications and/or vaccines via ordered route in accordance with department policy.
Considers patient growth and development and uses proper technique for infant, toddler, school-aged, adolescent, young adult, and adult patients.
Cleans and reorganizes exam room after visit.
Communicates with patients, pharmacies, hospitals, and other medical related personnel.
Communicates information between patients and physician regarding labs/test results, medications, appointments, etc.
Communicates with pharmacies regarding patient medication refills and new prescriptions.
Records all communication in patient record.
Sorts and distributes correspondence, test results, and scans in patient medical record, after physician review and sign off.
Completes assigned tasks timely.
Prepares patient and room for procedures performed in office.
Provides privacy and instruction to patient pre and post procedure.
Obtains specimen, complete appropriate paperwork, and deliver specimen to designated location.
Applies supportive devices or bandages as ordered by physician and documents appropriate information in patient’s record.
Documents and submits charges in patient record.
Stocks treatment rooms and keeps supplies organized.
Stocks exam rooms at least weekly with frequently used items.
Keeps supplies/linens organized, monitors supplies/linens to assure adequate supply and advises nurse of supplies in low supply.
Monitors equipment and surgical instruments.
Packages, labels and sends surgical instruments to central sterilization as needed.
Ensures used instruments are cleaned daily.
Inspects equipment to ensure it is operating properly and reports equipment needing repairs promptly to Nurse or clinic/office Manager.
Updates Recommendations (health maintenance) as needed in the patient’s medical record.
Checks Quality Assurance logs to aid in maintaining quality patient care.
Checks Refrigerator logs daily.
Participates in all scheduled clinic preparation processes by gathering appropriate clinical documentation for review by the medical provider / licensed independent practitioner.
Demonstrates knowledge of all equipment including computers, printers, scanners & fax machines.
Obtains medical records from outside facilities when needed or requested by medical provider.
Scans outside correspondence into the appropriate area of the electronic medical record.
Answers the telephone and routes calls promptly to the appropriate person.
Accepts and performs other assigned duties essential to the efficient operation of the clinic and/or Division of Ambulatory Services.
Performs specialty specific testing and/or minor procedures under the direct supervision of the physician or registered nurse.
Upon evaluation of the clinical presentation and individual needs of the patient, the MAII may modify the testing procedure as per protocol established.
Provides initial patient screening during an in-office procedure or test.
Monitors patient for changes including blood pressure, heart rate, rhythm, signs and symptoms.
Understands the importance of these changes and when they require immediate physician attention.