Medical Assistant/Medical Receptionist

CASS REGIONAL MEDICAL CENTER•Archie, MO
•Onsite

About The Position

Primary Purpose: To provide patient care, following provider orders, a smooth flow of patients, and insurance specifications in accordance with state and federal regulations, JCAHO standards of care and promote the Cass Regional mission statement. Highest level of customer service is expected in every aspect of the position by using the principals of AIDET. Routine Decision Making: Determine physician needs and act accordingly. Decide appropriate scheduling, verify complete patient information, and verify insurance coverage. Decides appropriate scheduling and verifies complete patient information. Age Specific Competencies: Provides care for birth to pediatric (birth-2 yrs.), pediatric/child patients between (2 yrs-12 yrs); adolescent patients between 12 to 18 years of age; adult patients between 18 to 64 years; and geriatric patients 65 years and older.

Requirements

  • Current Medical Assistant certification.
  • BLS required.
  • Knowledge of nursing skills.
  • Knowledge of patient triage.
  • Knowledge of pharmaceuticals.
  • Knowledge of operation of equipment and instruments.
  • Knowledge of insurance company requirements.
  • Knowledge of disease processes and regulatory requirements.
  • Organizational and problem-solving skills.
  • Effective professional and interpersonal communication skills.
  • Ability to multi-task and prioritize patient assessment and care.
  • Ability to act independently.
  • Use of critical thinking skills to identify, analyze and prioritize issues.

Nice To Haves

  • Knowledge of venipuncture.
  • Knowledge of insurance contracts, CPT, and ICD-10 coding.

Responsibilities

  • Provide patient care, following provider orders.
  • Ensure a smooth flow of patients.
  • Adhere to insurance specifications in accordance with state and federal regulations and JCAHO standards of care.
  • Promote the Cass Regional mission statement.
  • Utilize AIDET principles for customer service.
  • Determine physician needs and act accordingly.
  • Decide appropriate scheduling.
  • Verify complete patient information.
  • Verify insurance coverage.
  • Assist in identification of solutions in collaboration with others.
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