About The Position

Mercy Health is a faith-based and patient-focused organization dedicated to enhancing the health and well-being of all people in mind, body, and spirit through exceptional patient care. We foster a culture of compassion, collaboration, excellence, and respect, seeking individuals committed to our values. The Certified Medical Assistant is a vital part of our team, working closely with the primary care physician to deliver excellent patient care. Responsibilities include updating health records, measuring vital signs, and preparing treatment rooms. The Licensed Practical Nurse (LPN) is responsible for patient care under the direction of the Physician, functioning as an integral part of the health care team. The LPN prepares and assesses patients for provider visits, observes, records, and reports patient responses to medical care.

Requirements

  • Active Medical Assisting certification from one of the following (required within 12 months of start date): Certified Medical Assistant (CMA); American Association of Medical Assisting, Registered Medical Assistant (RMA); American Medical Technologists, Certified Clinical Medical Assistant (CCMA); National Healthcareer Association (NHA); Nationally Registered Certified Medical Assistant (NRCMA); National Association for Health Professionals, National Certified Medical Assistant (NCMA); National Center for Competency Testing (NCCT)
  • If incumbent is unable to obtain MA certification, an Assessment-Based Recognition in Order Entry (ABR-OE) is acceptable (not accepted in the state of South Carolina)
  • BLS Basic Life Support, American Heart Association (required at hire for Roper St Francis Healthcare locations; preferred at hire, required prior to independent patient care at BSMH)
  • Active state Licensed Practical Nurse (LPN) licensure or LPN applicant
  • Basic Life Support (BLS) – American Heart Association
  • Possesses problem-solving skills, basic computer skills, with excellent communication and interpersonal skills
  • Engage with staff and patients in a professional manner
  • Ability to demonstrate knowledge and skills necessary to provide appropriate care to all ages of the patients
  • Ability to learn and use a computer-based patient appointment scheduling and registration system
  • Ability to work in a fast-paced environment with a team
  • Strong interpersonal communication and organization skills

Nice To Haves

  • One year of medical assistant healthcare experience (preferred, not required)
  • Two years of clerical experience in a physician’s office (preferred, not required)
  • One year of clinical patient care experience (preferred, not required)

Responsibilities

  • Provides excellent customer service skills by greeting patients and the community in a respectful manner
  • Prepares & reviews patient charts for upcoming visits by verifying that all diagnostic test results, hospital reports, and other medical records are correct and up to date
  • Measures vital signs such as pulse rate, respiration, blood pressure, weight, and height
  • Performs departmental-related clerical duties such as checking inventory, stock supplies, track referrals, and answer phones as needed
  • Must possess the ability to troubleshoot and resolve problems promptly
  • Collaborates with physicians and other health care team members in meeting patient/family needs
  • Implements the plan of care by providing direct basic nursing care in accordance with the LPN scope of practice
  • Appropriately labels and packages specimens, as trained
  • Assists in providing indirect care through various clerical or administrative duties as assigned by the registered nurse
  • Acts as a chaperone for health care providers during patient examination as requested
  • Assists provider with procedures, treatments, and interventions
  • Other duties as assigned

Benefits

  • Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
  • Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts
  • Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
  • Tuition assistance, professional development and continuing education support
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