Medical Assistant Limited X-Ray

GoHealth Urgent CareSaint Clair Shores, MI
Onsite

About The Position

In a collaborative manner, the Medical Assistant with X-Ray will provide support to the Medical Providers, Radiologic Technologist, and patients through a variety of tasks, including but not limited to patient care management, organization and communication. This role is responsible for performing limited capacity x-rays for patients and reporting results to Medical Providers. The Medical Assistant with X-Ray completes all activities accurately, with high quality and in a timely manner while living our vision and mission to become the urgent care Partner of choice by re-defining value and access to quality care through: an effortless experience, a culture of care, and seamlessly integrating with our partners and communities. This vision is achieved through our five core values of Collaboration, Innovation, Diversity and Inclusion, Integrity and Accountability.

Requirements

  • High school diploma or equivalent required
  • Basic Life Support (BLS) required at the time of hire (obtained through the American Red Cross (ARC) or American Heart Association (AHA).
  • One of the following certifications is required at the time of hire OR must be obtained within fifteen (15) months of your hire date to continue employment as a Certified Medical Assistant: CCMA- Certified Clinical Medical Assistant (verified through NHA, National Healthcareer Association) CMA- Certified Medical Assistant (verified through AAMA, American Association of Medical Assistant or CHP, Certified Health Professionals) RMA- Registered Medical Assistant (verified through AMT, American Medical Technologists or AAH, American Allied Health or ARMA, American Registry of Medical Assistants) NCMA- National Certified Medical Assistant (verified through NCCT, National Center for Competency Testing) NRCMA – Nationally Registered Certified Medical Assistant (verified through the National Association for Health Professionals
  • Or the following certifications are excepted at the time of hire: Graduate of an Accredited School of Nursing or LPN or RN EMT – Emergency Medical Technician (verified through the National Registry of Emergency Medical Technicians) CNA - Certified Nursing Assistant
  • Knowledge of medical office management systems and procedures
  • Excellent time management skills and ability to multi-task and prioritize work
  • Social perceptiveness and service oriented
  • Excellent written and verbal communication skills
  • Strong organizational and planning skills
  • Proficiency in MS Office and patient management software

Nice To Haves

  • Graduate of a Medical Assistant Program preferred
  • Medical Assistant experience preferred
  • Experience performing x-rays preferred

Responsibilities

  • Responsible for limited x-ray services as needed
  • Under the direction of the clinical provider, perform x-ray services for patients by applying x-ray energy using established procedures and safety protocols to assist in diagnosis or treatment of patients in all age groups from newborn to elderly.
  • Ensure patients are positioned correctly on or in front of equipment and protected during use.
  • Conduct patient registration, which includes securing required paperwork and insurance documentation, and verification of insurance and patient eligibility.
  • Process co-pays and schedule patient appointments for assigned center.
  • Coordinate provider referrals to assigned Specialist.
  • Answer patient questions regarding their care and keep them informed of their status.
  • Inform technical staff of patient flow.
  • Prepare patients for examination, which includes conducting interviews to verify patient information, record medical history; confirm purpose of visit; Perform preliminary physical test (blood pressure, weight, temperature, etc.) for vital signs and escalate critical cases to provider as needed.
  • Conduct point of care testing as needed (i.e., flu, strep, urinalysis, ECG, HCG); and provide patient information to provider.
  • Responsible for stocking supplies and maintenance of exam rooms, front desk, and reception area; ensure providers have medical supplies needed.
  • Responsible for completing order sheets to maintain supply inventory levels; regularly check expiration dates on supplies.
  • Responsible for maintenance of medical records and scanning charts to patient files.
  • Answer phone calls, collect and sort daily incoming and outgoing postal correspondence.
  • Ensure reception is well maintained.
  • Conduct courtesy call-backs for patient follow-up.
  • Perform opening and closing duties, which includes cashing out, end-of-day communication, and securing the building.
  • Follow operating instructions to perform and document daily controls and calibration of equipment; maintain Quality Assurance/Quality Control logs for equipment troubleshoot breakdowns, perform preventive maintenance, and submit repair tickets as needed.
  • All other duties as assigned.
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