Medical Assistant - Limited X-Ray (Inc. Front Desk Registration)
Sisters of Mercy Urgent Care DBA Mercy Urgent Care•Columbus, NC
•$19 - $24•Onsite
About The Position
This is a cross-trained role at our Colombus, NC location combining front desk registration, clinical Medical Assistant duties, and limited-scope radiology. The position is designed for team members who are comfortable rotating between front desk and clinical assignments and stepping into either role at any time based on clinic needs. This role is a strong fit for someone who enjoys variety, teamwork, and a fast-paced urgent care setting. It is not the right fit for someone seeking a narrowly defined set of duties.
Requirements
- High school diploma or equivalent required
- Certified Medical Assistant required, or Radiologic Technologist/Radiology Assistant
- Ability and willingness to complete cross-training in limited-scope radiology
- Strong computer and communication skills, including comfort using an electronic medical record
- Ability to meet the physical demands of the role, including frequent standing and walking and light lifting up to 20lbs, with reasonable accommodations as needed
Nice To Haves
- 1–3 years of direct patient care experience preferred
- Experience in a medical office, patient registration, or healthcare customer service is a plus
- Prior X-ray experience is a plus
- Working knowledge of insurance verification, registration, and payment collection preferred
Responsibilities
- Welcome patients and visitors in person and by phone with a professional, friendly approach
- Register patients accurately, including demographic, insurance, and financial information
- Verify insurance eligibility, explain basic payment responsibilities, identify compassionate care eligibility, and collect payments
- Answer phones, route messages, support patient questions, and update patient information in the electronic medical record while maintaining HIPAA standards
- Escort patients to treatment rooms and create a calm, respectful patient experience
- Obtain vital signs, perform basic assessments, and document health history, medications, and allergies
- Assist providers with patient care tasks and procedures within scope, including physicals and splinting
- Support waived lab testing, drug screens, blood alcohol testing, spirometry, specimen handling, telehealth triage, and patient discharge as needed
- Complete employer-provided training to perform limited-scope diagnostic X-rays
- Position patients and perform routine exams following established protocols and radiation safety practices
- Verify imaging orders, label and transmit images correctly, and document exams in the medical record
- Perform basic quality checks and report equipment issues promptly
- Help maintain clean, organized front desk, waiting, and treatment areas
- Participate in opening and closing procedures, including alarm-related responsibilities
- Assist with inventory, room setup, equipment logs, and coordination of maintenance and repairs
- Follow infection control, OSHA, HIPAA, and radiation safety protocols
- Use professionalism and de-escalation skills in high-stress situations
Benefits
- Medical, dental, and vision insurance
- Health Savings Account and Direct Primary Care options
- Life and accidental insurance, plus short- and long-term disability coverage
- Employee Assistance Program
- 403(b) retirement plan with up to 4% employer match after one year of service
- Access to financial planning resources
- Generous paid time off, with over 130 hours accrued in the first year
- Paid parental leave and adoption assistance
- Tuition reimbursement and Public Service Loan Forgiveness eligibility
- Referral bonus program
- Scheduling designed to support work-life balance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
