Medical Assistant/Licensed Practical Nurse

NHBP•Battle Creek, MI

3d•Onsite

About The Position

Under the direction of the Clinical Manager, the Medical Assistant/Licensed Practical Nurse is part of a multidisciplinary team delivering comprehensive care in a primary care clinical setting. The role works closely with healthcare providers to assist with examinations, procedures, and treatments and may also handle administrative tasks such as maintaining medical records, scheduling appointments, and coordinating referrals. The position includes educating patients about medications, treatment plans, and preventive care to promote wellness and patient empowerment. The role is based in Battle Creek, Michigan, and is scheduled for four 10-hour day shifts occurring Monday through Friday. It is non-exempt, with pay starting at $23.91 per hour. The position may require schedule adjustments and, with advance notice, travel to other locations for meetings or occasional clinic coverage. Medical coverage at NHBP events may also be required. The employer describes itself as a self-sustaining Sovereign Nation committed to preserving its culture and history, building a healthy community, providing essential services, and securing its financial future. Its mission includes promoting the cultural, emotional, physical, and financial well-being of its Tribal community for the next Seven Generations.

Requirements

High school diploma or GED equivalent.
Completion of an accredited medical assistant certificate, licensed practical nursing diploma, advanced EMT (EMT-A) program, or paramedic program.
Medical assistants must be certified or registered, or able to become certified or registered within six months of hire.
LPNs must hold current, valid LPN licensure in Michigan.
EMT-A/paramedic candidates must hold current, valid Michigan licensure as an EMT-A or paramedic.
CPR/BLS certification upon hire or as soon as training is provided.
MRO Assistant certification within six months of hire if required by the position location.
Experience with electronic medical records and an appointment-scheduling/billing system.
Valid driver’s license with a good driving record; must be GSA-certifiable and able to travel to other locations with advance notice.
Successfully complete and pass a comprehensive background investigation and drug screening in accordance with NHBP standards.
Maintain strict confidentiality and demonstrate understanding and application of HIPAA.
Ability to adjust the schedule as needed or required.
Excellent verbal and written communication skills.
Proficient computer skills, including keyboarding, word processing, spreadsheets, email, and internet use.
Professional demeanor and appearance.
Knowledge of medical terminology.
Strong organizational and data-management skills, including maintaining physical and electronic files.
Ability to maintain good working relationships with Tribal members, coworkers, community resources, and the public.
Ability to work cooperatively as part of a multidisciplinary healthcare team.
Organizational and time-management skills; self-directed and able to take initiative.
Professional judgment, discretion, and problem-solving skills.
Ability to develop goals and plans to prioritize, organize, and complete assigned work.
Ability to work with constant interruptions and adjust the schedule as needed.
Willingness to develop a comprehensive understanding of Trauma Informed Care and apply it to daily work.
Ability to understand and appreciate Native American culture and customs.

Nice To Haves

Completion of a medical assistant degree program from an accredited institution.
Completion of a practical nursing certificate program and LPN licensure.
At least one year of medical assisting or health-office experience.
Experience working with a Tribal government or Native American institution.

Responsibilities

Prepare patients for examinations and treatment by taking and recording vital signs, chief complaints, and other measurements.
Obtain and review medical, surgical, and social histories, including medications and allergies.
Perform in-office procedures and testing, including venipuncture, urinalysis, pregnancy testing, strep screens, EKGs, and TB testing, and report results to providers.
Perform point-of-care CLIA-waived testing and maintain quality-control logs.
Prepare and administer medications and injections as directed by providers.
Document patient information accurately in medical records according to current guidelines.
Explain testing, procedures, and follow-up care to patients clearly and professionally.
Prioritize patient flow through the clinical process.
Triage patient phone calls, assess conditions, and determine an appropriate plan of action.
Maintain a clean and functional clinical environment, including cleaning and disinfecting equipment, exam rooms, and storage areas.
Follow relevant regulations and guidelines, including infection-prevention protocols.
Order supplies and stock patient-care areas.
Monitor medication and injectable inventory, including expired items, equipment, and recalls.
Administer, balance, and order immunizations; enter required information into MCIR; and maintain logs for laboratory-test and vaccination freezers and refrigerators.
Adhere to VFC guidelines and complete virtual or offsite training as applicable.
Maintain effective communication with internal and external customers and demonstrate service orientation and teamwork.
Provide clerical support for patient notifications and documentation, including complete medical records with relevant labs, authorizations, X-rays, hospital records, and prior care information.
Provide complete and accurate billing information for patient encounters in a timely manner.
Protect patient confidentiality and rights in accordance with applicable procedures and HIPAA.
Participate in team meetings as applicable and provide medical coverage for NHBP events as needed.
Perform occupational-health duties when applicable to the position location, including occupational drug-screen collection, MRO Assistant duties, immunization administration, and program-file maintenance.
Travel to other locations for scheduled meetings and occasional clinic coverage with advance notice.

Benefits

Medical, dental, and vision insurance for eligible team members, with minimal employee cost sharing.
Flexible Spending Account for medical reimbursement.
Employer-paid short-term and long-term disability insurance, life insurance, and accidental death and dismemberment insurance.
Dependent Care FSA.
401(k) plan with eligible employer match and vesting on day one.
Paid time off accrued beginning immediately upon hire.
Tuition reimbursement program with educational release time after 12 months.
Up to 14 paid holidays.
Employee wellness and fitness programs.
Opportunities to participate in NHBP-sponsored activities.
Public Student Loan Forgiveness-eligible employer.