Medical Assistant - Lead

NORTHEAST COMMUNITY CLINIC•Los Angeles, CA

4d•Hybrid

About The Position

The Medical Assistant, Lead will supervise the back office staff and will perform various patient care activities and related services under the direction of the professional staff. Duties may include taking and recording vital signs and medical histories, preparing patients for examination, drawing blood, and administering medications as directed by physician.

Requirements

Microsoft Office/Word/Excel/Outlook
Excellent Communication Skills
Excellent Customer Service Skills
Ability to work as a team player and work independently
Reliable transportation
Must be able to travel from facility to facility
Medical Assistant Certificate, Certified Medical Assistant or higher
Current CPR and/or BLS Certification
Valid State Identification

Nice To Haves

Bi-lingual Spanish/English
High School Diploma and/or GED equivalent
Six month supervisory experience
Proven ability to lead and motivate a team and successfully hold them accountable.
Ability to maintain composure when confronted with fast-paced and stressful situations
Commitment to goals and philosophy of Northeast Community Clinic

Responsibilities

Supervise the back office medical assistant staff, and oversee the patient flow.
Interviews and exits patients, completing appropriate medical agency and consent forms, ensuring patient understanding and obtaining signatures.
Checks chart for completeness, errors, signatures and appropriate assembly.
Counsel individuals who need information concerning program services.
Perform phlebotomy, injections, vitals, assist with patients exams if deemed by provider, including visual acquits, audiometric screening, patient venipuncture and injections.
Route patients to maintain appropriate clinic flow.
Maintain and stock dispensary.
Clean, stock and maintain exam rooms.
Assist providers as necessary.
Process lab specimens per lab procedure manual and medical protocol.
Perform paperwork duties as assigned including recording and filing lab results, provide results and fill abnormal test results.
Route charts to appropriate person at the end of clinic session.
Able to perform front office duties, answering phones, scheduling, chart retrieval and checking-in patients.
Strict adherence to the policy and procedure manual.
Other duties as assigned by Clinic Manager, Operations Director, or Medical Director.