Lab Tech/Medical Assistant

ECAA•New Bern, NC
•Onsite

About The Position

The Medical Assistant/Lab Technician oversees lab operations at Crystal Coast Pain Management, a pain clinic in New Bern, North Carolina. The role includes collecting urine and oral swab samples, performing phlebotomy, packaging and shipping samples, distributing results, and ordering supplies. It involves extensive patient interaction and supporting other team members as needed. The successful candidate is organized, detail-oriented, able to work independently, customer-service oriented, and has strong verbal and written communication skills. This is a full-time, non-exempt position, Monday through Thursday, 8:00 a.m. to 5:00 p.m. The role works in an office environment and involves frequent contact with physicians, leadership, and medical office staff; work activity can be fast-paced.

Requirements

  • High school diploma.
  • At least 1 year of medical assisting experience.
  • Knowledge of medical terminology.
  • Proficiency with EMRs.
  • Ability to communicate and collaborate effectively with staff, physicians, and external customers.
  • Ability to multitask and move between projects as needed.
  • Ability to resolve problems or determine an appropriate course of action in a timely manner.
  • Strong time management, follow-through, and organizational skills.

Responsibilities

  • Collect urine samples.
  • Collect oral swabs.
  • Perform phlebotomy.
  • Package and ship samples.
  • Distribute results.
  • Order supplies.
  • Assist other team members as needed.
  • Perform other duties as assigned by the supervisor.

Benefits

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • On-the-job training
  • Paid time off
  • Retirement plan
  • Vision insurance
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