About The Position

Performs routine clinical and administrative duties in support of assigned area or office. Under the supervision of physician, physician assistant, nurse practitioner or nurse, assists with performing patient assessments and treatments. Obtains and accurately documents patient vital signs, height and weight, takes brief history on current illness or injury, current medications, allergies, required screenings, and other pertinent information as appropriate. Round with patients in practice to ensure Excellent Patient Experience is met. Reviews/Documents Social Determinants. Provides education/resources as needed. Reviews patient charts to ensure imaging is available and all pertinent information to maximize appointment. Performs basic diagnostic procedures and specimen collection, including phlebotomy, splint application and procedural tray/room set-up. Performs administrative or clerical duties as assigned, including scanning, reception, scheduling, data entry, and patient registration. Monitors and communicates changes in patient condition. Documents patient care provided. Provides discharge instructions and follows-up with patient as needed. Recognizes and seeks help in emergent situations. Manages and facilitates all in-basket messages and patient phone calls. Maintains equipment and medical supplies, including reordering, stocking, cleaning/disinfection per protocol, and troubleshooting. Maintains examination areas. Follow-up on reported issues and assists with service recovery. Activates of My Chart Accounts where appropriate. Ensures Telehealth connectivity for scheduled appointments and trouble shoots as needed.

Requirements

  • Graduate of an accredited EMT or MA Diploma program, OR possess Medical Assistant Registration or Medical Assistant Certification; OR have six (6) months of patient care experience.
  • BLS American Heart E-Card (BLS AHA ECARD) or BLS Cert American Heart_non ecard (BLS AHA) - American Heart Association.
  • Requires critical thinking skills, effective communication skills, decisive judgment and the ability to work with minimal supervision.
  • Must be able to work in a stressful environment and take appropriate action.

Responsibilities

  • Assists with performing patient assessments and treatments under supervision.
  • Obtains and documents patient vital signs, history, medications, and allergies.
  • Rounds with patients to ensure excellent patient experience.
  • Reviews and documents Social Determinants of Health.
  • Provides patient education and resources.
  • Reviews patient charts to ensure necessary information and imaging are available.
  • Performs basic diagnostic procedures and specimen collection (phlebotomy, splint application, tray/room set-up).
  • Performs administrative duties (scanning, reception, scheduling, data entry, patient registration).
  • Monitors and communicates changes in patient condition.
  • Documents patient care provided.
  • Provides discharge instructions and follows up with patients.
  • Recognizes and seeks help in emergent situations.
  • Manages in-basket messages and patient phone calls.
  • Maintains equipment and medical supplies (reordering, stocking, cleaning, troubleshooting).
  • Maintains examination areas.
  • Follows up on reported issues and assists with service recovery.
  • Activates My Chart Accounts.
  • Ensures Telehealth connectivity and troubleshoots as needed.

Benefits

  • Sign on Bonus
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