Medical Assistant III (West County) - Medicine Multispecialty Center

Washington University in St Louis•Saint Louis, MO

3d•Onsite

About The Position

This position functions as a Medical Assistant in a large multi-physician clinical practice, potentially leading the work of other Medical Assistants. The role involves preparing and maintaining exam rooms, managing patient charts, obtaining reports and records, directing patient flow, and ensuring the overall smooth operation of the clinical office. The Medical Assistant III acts as a primary clinical resource and may lead the work of Medical Assistants I and II.

Requirements

High school diploma or equivalent high school certification or combination of education and/or experience.
Basic Life Support certification (Online Basic Life Support certifications, those without a skills assessment component, are not sufficient to meet the Basic Life Support requirements).
Registered or Certified Medical Assistant with three years of related work experience (examples of related fields include military medic, emergency medical technicians, Nurse’s Aide, physical therapy and nurse technicians, and certified athletic trainers).
Medical Assistant credentials must be obtained from in-person proctored exams from the following certifying bodies: NHA, AAMA or AMT.
Ability to show proof of a Medical Assistant certification/registration with successful completion of certification exam (online proctored exams are not sufficient to meet the credential requirement) within six months of hire date (or within a shorter time frame if noted by hiring manager).
Anatomy
Communication
Electronic Medical Records (EMR)
Interactive Communication
Interpersonal Relationships
Medical Terminology
Physiology
Telephone Communications

Nice To Haves

Supervisory (1 Year)

Responsibilities

Interacts directly with patients in a clinic setting, obtaining vital signs, conducting EKGs, performing phlebotomy, and verifying medications.
Prepares for office hours by obtaining charts, scheduling tests, and preparing exam rooms.
Assists with examinations, procedures, and lab tests.
May assist with renewal and authorization of non-narcotic medications per standing orders and department guidelines.
May administer medications, including vaccines and injections, under the order of physicians or nurse practitioners.
Schedules and assigns work to other Medical Assistants to ensure appropriate staffing and assists in orientating and training new Medical Assistants.
Directs patient flow, assists with special procedures/treatments, and completes requisitions.
Routes phone messages, patient questions, and telephone communications to appropriate personnel.
Assists with care coordination, including calling patients with test results, scheduling appointments, assisting physicians with return calls, scheduling surgeries, diagnostic procedures, and admissions, and monitoring new and return patient contacts.
Completes necessary paperwork and documentation in a timely manner.
Answers basic questions from patients/families regarding treatments, diagnosis, and procedures.
May complete requisitions/orders per WashU guidelines.
Monitors supply inventory, ensuring adequate supplies, equipment, or garments are available and comply with regulations.
Cleans and stocks exam rooms and sterilizes instruments.
Maintains required HIPAA compliance.
Maintains skills/competencies and participates in in-services, staff programs, continuing education, and cross-training programs.
Complies with OSHA, state, and federal regulatory sources/standards.
Participates in quality improvement activities to ensure appropriate clinical outcomes.
Performs other duties as assigned.

Benefits

Up to 22 days of vacation
10 recognized holidays
Sick time
Competitive health insurance packages with priority appointments and lower copays/coinsurance.
Free Metro transit U-Pass for eligible employees.
Defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
Wellness challenges
Annual health screenings
Mental health resources
Mindfulness programs and courses
Employee assistance program (EAP)
Financial resources
Access to dietitians
4 weeks of caregiver leave to bond with your new child.
Family care resources for continued childcare needs.
Adult care resources.
Tuition coverage for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.