Medical Assistant III - Orthopedic Surgery

Washington University in St. Louis•Chesterfield, MO

21h•Onsite

About The Position

This position may involve leading the work of Medical Assistants in the clinical operation of a patient care setting, potentially overseeing Medical Assistants I and II, or acting as the primary clinical resource in a large multi-physician clinical practice. The role functions as a Medical Assistant within the department, responsible for preparing and maintaining exam rooms, preparing charts, obtaining reports and records, directing patient flow, and ensuring the overall smooth running of the clinical office.

Requirements

High school diploma or equivalent high school certification or combination of education and/or experience.
Registered or Certified Medical Assistant with three years of related work experience (examples of related fields include military medic, emergency medical technicians, Nurse’s Aide, physical therapy and nurse technicians, and certified athletic trainers).
Medical Assistant credentials must be obtained from in-person proctored exams from the following certifying bodies: NHA, AAMA or AMT (in-person proctored credentials from other certifying bodies may be accepted upon approval from Human Resources).
Ability to show proof of a Medical Assistant certification/registration with successful completion of certification exam (online proctored exams are not sufficient to meet the credential requirement) within six months of hire date (or within a shorter time frame if noted by hiring manager).
Basic Life Support certification (American Heart Association or American Red Cross; online Basic Life Support certifications without a skills assessment component are not sufficient).

Nice To Haves

Medical Assistant (3 Years)
Supervisory (1 Year)
Anatomy
Communication
Electronic Medical Records (EMR)
Interactive Communication
Interpersonal Relationships
Medical Terminology
Physiology
Telephone Communications

Responsibilities

Interact directly with patients in clinic setting and complete tasks, which may include obtaining vital signs, conducting EKGs, completing a phlebotomy and verifying medications.
Prepare for office hours by doing tasks such as obtaining charts, scheduling tests and preparing exam rooms.
Assist with examinations, procedures and lab tests.
May assist with renewal and authorization of non-narcotic medications per standing orders and department guidelines.
May administer medications under the order of physicians or nurse practitioner (this includes vaccines and intramuscular and subcutaneous injections).
May schedule and assign work to other Medical Assistants to ensure appropriate staffing; assist in orientating and training new Medical Assistants.
Direct patient flow, assist with special procedures/treatments, and complete requisitions.
Route phone messages, patient questions and telephone communications to appropriate personnel.
Assist with care coordination by doing tasks outlined under the department guidelines, such as calling patients with test results; scheduling appointments; assisting physician with return calls; scheduling surgeries, diagnostic procedures and admissions; and monitoring new and return patient contacts, including scheduling of appointments and follow-up appointments.
Complete necessary paperwork and documentation in a timely manner.
Answer basic questions from patient/family regarding treatments, diagnosis and procedures.
May complete requisitions/orders per WashU guidelines.
Monitor supply inventory, ensuring adequate supplies, equipment or garments are available and that they comply with regulations.
Clean and stock exam rooms and sterilize instruments.
Maintain required HIPAA compliance; maintain skills/competencies and participate in in-services, staff programs, continuing education and cross-training programs according to established standards and WashU policies.
Comply with OSHA, state and federal regulatory sources/standards.
Participate in quality improvement activities to ensure appropriate clinical outcomes.
Perform other duties as assigned.

Benefits

Up to 22 days of vacation
10 recognized holidays
Sick time
Competitive health insurance packages with priority appointments and lower copays/coinsurance
Free Metro transit U-Pass for eligible employees
Defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%
Wellness challenges
Annual health screenings
Mental health resources
Mindfulness programs and courses
Employee assistance program (EAP)
Financial resources
Access to dietitians
4 weeks of caregiver leave to bond with your new child
Family care resources for childcare needs
Adult care resources
Tuition coverage for employee and family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us