Medical Assistant III - Orthopedic Surgery

Washington University in St. Louis•Town and Country, MO

20h•Onsite

About The Position

The Medical Assistant III leads the work of Medical Assistants I and II, and/or acts as the primary clinic resource in a large multi-physician clinical practice. This role also functions as a Medical Assistant within the department, preparing and maintaining exam rooms, preparing charts, obtaining reports and records, directing patient flow, and ensuring the overall smooth running of the clinical office.

Requirements

High school diploma or equivalent high school certification or combination of education and/or experience.
Registered or Certified Medical Assistant with three years of related work experience (examples of related fields include military medic, emergency medical technicians, Nurse’s Aide, physical therapy and nurse technicians, and certified athletic trainers).
Medical Assistant credentials must be obtained from in-person proctored exams from the following certifying bodies: NHA, AAMA or AMT. In-person proctored credentials from other certifying bodies may be accepted upon approval from Human Resources.
Ability to show proof of a Medical Assistant certification/registration with successful completion of certification exam (online proctored exams are not sufficient to meet the credential requirement) within six months of hire date (or within a shorter time frame if noted by hiring manager).
Basic Life Support certification (Online Basic Life Support certifications, those without a skills assessment component, are not sufficient to meet the Basic Life Support requirements).
Certifications/Professional Licenses: Basic Life Support - American Heart Association, Basic Life Support - American Red Cross, Certified Clinical Medical Assistant (CCMA) - National Healthcareer Association (NHA), Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA), Licensed Practical Nurse - Illinois Department of Financial and Professional Regulation, Licensed Practical Nurse - Missouri Division of Professional Registration, Registered Medical Assistant (RMA) - American Medical Technologists (AMT), Registered Nurse - Illinois Department of Financial and Professional Regulation, Registered Nurse - Missouri Division of Professional Registration.

Nice To Haves

One or more years of supervisory or team leader experience.
Three or more years of Medical Assistant experience.
Graduate of an accredited Medical Assistant program.
Electronic medical record experience.
Interactive communication skills with ability to work with physicians, patients, families, significant others and support staff.
Strong interpersonal organizational and telephone skills.
Working knowledge of anatomy and physiology, fundamentals of medical terminology.

Responsibilities

Leads the work of Medical Assistants I and II, and/or acts as the primary clinic resource in a large multi-physician clinical practice.
Functions as a Medical Assistant in the department.
Prepares and maintains exam rooms.
Prepares charts.
Obtains reports and records.
Directs patient flow and ensures the overall smooth running of the clinical office.
Interacts directly with patients in clinic setting and completes tasks, which may include obtaining vital signs, conducting EKGs, completing a phlebotomy and verifying medications.
Prepares for office hours by doing tasks such as obtaining charts, scheduling tests and preparing exam rooms.
Assists with examinations, procedures and lab tests.
May assist with renewal and authorization of non-narcotic medications per standing orders and department guidelines.
May administer medications under the order of physicians or nurse practitioner (this includes vaccines and intramuscular and subcutaneous injections).
May schedule and assign work to other Medical Assistants to ensure appropriate staffing.
Assists in orientating and training new Medical Assistants.
Directs patient flow.
Assists with special procedures/treatments.
Completes requisitions.
Routes phone messages, patient questions and telephone communications to appropriate personnel.
Assists with care coordination by doing tasks outlined under the department guidelines, such as calling patients with test results; scheduling appointments; assisting physician with return calls; scheduling surgeries, diagnostic procedures and admissions; and monitoring new and return patient contacts, including scheduling of appointments and follow-up appointments.
Completes necessary paperwork and documentation in a timely manner.
Answers basic questions from patient/family regarding treatments, diagnosis and procedures.
May complete requisitions/orders per WashU guidelines.
Monitors supply inventory, ensuring adequate supplies, equipment or garments are available and that they comply with regulations.
Cleans and stocks exam rooms and sterilizes instruments.
Maintains required HIPAA compliance.
Maintains skills/competencies and participates in in-services, staff programs, continuing education and cross-training programs according to established standards and WashU policies.
Complies with OSHA, state and federal regulatory sources/standards.
Participates in quality improvement activities to ensure appropriate clinical outcomes.
Performs other duties as assigned.

Benefits

Up to 22 days of vacation
10 recognized holidays
Sick time
Competitive health insurance packages with priority appointments and lower copays/coinsurance
Free Metro transit U-Pass for eligible employees
Defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%
Wellness challenges
Annual health screenings
Mental health resources
Mindfulness programs and courses
Employee assistance program (EAP)
Financial resources
Access to dietitians
4 weeks of caregiver leave to bond with your new child
Family care resources for your continued childcare needs
Adult care resources
Tuition coverage for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us