Medical Assistant II

SOUTHERN SPORTS MEDICINE PARTNERS LLC•Jackson, TN

23h•Onsite

About The Position

MidSouth Pain Treatment Center, a PartnerCare affiliated company, is seeking a Medical Assistant II to join their growing and established practice in Jackson, TN. This position requires full availability Monday through Saturday, working three 12-hour shifts per week (approximately 30–36 hours), as clinic hours may vary. This role will be cross-trained as a Front Desk Coordinator, Medical Assistant I, and Medical Assistant II to support the team and meet the evolving needs of the practice. The practice focuses on providing comprehensive patient care, delivering high customer service, ensuring patient safety, and reducing patients' pain as much as possible, led by interventional pain specialists. The team is committed to improving the quality of life for patients through cutting-edge technology and operates by values of Compassion, Accountability, Respect, and Excellence. The Medical Assistant, under general supervision, provides appropriate care to patients and follows PartnerCare's service standards, engaging with patients as part of the Clinical Care Team to develop lifelong well-being and health. The ideal candidate will provide a great patient experience and demonstrate compassion to those experiencing chronic and/or acute pain. MidSouth Pain Treatment Center was founded in 2000 to address the lack of treatment options for pain-related medical issues in rural areas and has grown to be one of the largest practices in the Western Tennessee and Northern Mississippi region. PartnerCare is a leading provider of interventional pain management and musculoskeletal services across multiple states.

Requirements

High school diploma
Current CPR/BLS certification
Two or more years of medical assisting experience required

Nice To Haves

Certificate of completion of a Medical Assistants/ Aides course
Experience with EMR (electronic medical records), preferably ECW Cover My Meds Program

Responsibilities

Prepare patients for examination by performing preliminary physical tests; taking blood pressure, weight, temperature; and reporting patient history summary.
Confirm with patient medical history.
Collect lab samples for testing.
Provide support to physicians or other licensed providers during examinations.
Secure patient information and maintain patient confidence by completing and safeguarding medical records and maintaining strict confidentiality.
Counsel patients by transmitting physician’s orders and questions about medications or procedures.
Act as a patient liaison in coordinating referrals and diagnostic tests on behalf of patients.
Update and file medical records and referral notes ensuring information is current and organized.
Prepare examination rooms in accordance with biohazard training ensuring cleanliness and readiness for patient visits.
Maintain a safe, secure, and healthy work environment by establishing and following standards and procedures and complying with legal regulations.
Perform other assignments such as assisting with orientation, clinic opening or closing processes, supply inventory and ordering (linen, medical supplies, medications), data collection, patient calls, and quality improvement and/or problem-solving initiatives.
Keep supplies ready by inventorying stock, advising office manager of orders needed and verifying receipt.
Keep equipment operating by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, and calling for repairs.
Update job knowledge by participating in educational opportunities and training.
Serve and protect the practice by adhering to professional standards, company policies and procedures; and federal, state, and local regulations and requirements.
Enhance practice reputation by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments.
Work amicably with others.
Other duties and responsibilities as assigned.