Medical Assistant II-Orthopedics Carmel

Indiana University Health System•Carmel, IN

5d•Onsite

About The Position

The Medical Assistant II supports an orthopedic Advanced Practice Provider and assigned physician by performing direct patient-care, clinical support, and administrative duties in accordance with organizational standards. The role includes rooming patients, preparing exam rooms, completing intake and documentation, entering provider orders when directed, preparing injections, assisting with procedures, communicating patient information, managing phone messages and follow-up calls, and preparing for clinic schedules. Additional work includes general laboratory tasks, patient instruction, ensuring ordered procedures, treatments, medical orders, and referrals are completed accurately and promptly, supporting patient flow, registration and scheduling, maintaining EMR files, and performing front-office functions as needed. The position may also precept Medical Assistant team members or externs when requested by leadership. The role is based primarily in Carmel, Indiana, with travel to Methodist Hospital approximately one day each week on a consistent designated travel day. The work is in a fast-paced, collaborative orthopedic practice, with approximately 75% patient-facing duties and 25% administrative duties. The schedule is full-time, 40 hours per week, Monday through Friday, 8:00 AM to 4:30 PM, with no weekends or holidays. The position offers exposure to multiple orthopedic specialties, providers, and clinic teams.

Requirements

High school diploma or equivalent.
Graduation from a Medical Assistant program.
Current Medical Assistant certification from the American Association of Medical Assistants (CMA), American Medical Technologists (RMA), National Health Career Association (CCMA), National Center for Competency Testing (NCMA), and/or American Medical Certification Association (CMAC).
AHA Basic Life Support certification for healthcare workers.
Knowledge of OSHA, CLIA, and ADA.
Knowledge of ICD-10 and CPT coding.
Knowledge of standard laboratory and medical procedures.
Knowledge of insurance plans and third-party payers.
Ability to master standard clinical competencies according to current Clinical policy, Point of Care, and Skills Competency checklists.
Basic math skills and accurate data collection and entry skills.
Ability and willingness to work at both Carmel and Methodist Hospital locations.
Strong teamwork, collaboration, communication, flexibility, adaptability, and a positive attitude.
Coachability, eagerness to learn, and ability to thrive in a changing, fast-paced environment.

Nice To Haves

Medical Assistant experience.
Healthcare or patient-facing experience.
Orthopedic experience.
Strong customer service or direct patient interaction experience.
TB validation to administer or read, or willingness to obtain validation within six months of hire.

Responsibilities

Room patients and prepare exam rooms.
Complete patient intake and documentation.
Enter provider orders when directed by the assigned physician.
Prepare injections and assist with clinical procedures.
Communicate patient information to providers.
Manage patient phone messages and follow-up calls.
Prepare for upcoming clinic schedules.
Process paperwork, forms, and faxes.
Support efficient clinic flow and patient care.
Perform general laboratory work and instruct patients concerning procedures, treatments, and needs.
Ensure ordered procedures and treatments are complete and medical orders and referrals are carried out accurately and promptly.
Perform registration and scheduling activities according to organizational and departmental procedures.
Maintain EMR files and perform general front-office functions as needed.
Precept current Medical Assistant team members or Medical Assistant externs when requested by leadership.