Medical Assistant II-Orthopedics Carmel

IU Health•Carmel, IN

7h•Hybrid

About The Position

This position is ideal for someone who enjoys direct patient interaction, thrives in a team-oriented environment, and is eager to learn and grow alongside experienced healthcare professionals. The Medical Assistant II-Orthopedics will support an orthopedic Advanced Practice Provider (APP) while gaining exposure to multiple clinic locations, providers, and specialties within a thriving orthopedic department. The role involves direct patient care and clinical direction, ensuring completeness of ordered procedures and treatments, smooth patient flow, general lab work, patient instruction, and accurate and timely execution of medical orders and referrals. It also includes registration, scheduling, EMR file maintenance, and general front office functions. The role may involve computerized physician order entry if directed by the assigned physician and precepting current MA team members or MA Externs as requested by leadership.

Requirements

AHA Basic Life Support for healthcare workers certification required.
High school diploma or equivalent required.
Graduation from a Medical Assistant program required.
Current certification in medical assisting required from America Association of Medical Assistants (CMA), American Medical Technologists (RMA), National Health Career Association (CCMA), National Center for competency Testing (NCMA), and/or American Medical Certification Association (CMAC).
Knowledge of OSHA, CLIA, and ADA required.
Knowledge of ICD-10 and CPT coding required.
Knowledge of standard laboratory and medical procedures.
Knowledge of insurance plans and third-party payers.
Ability to master standard clinical competencies per current Clinical policy, Point of Care and Skills Competency checklists.
Requires basic math and accurate data collection and entry skills.

Nice To Haves

Medical Assistant experience
Healthcare or patient-facing experience
Orthopedic experience
Individuals with strong customer service or direct patient interaction experience
TB validated (to administer or read) or validation obtained within 6 months of hire preferred.
Knowledge of Business Unit Quality Programs, Meaningful Use and Standard Work Programs and concepts within 6 months of hire.

Responsibilities

Rooming patients and preparing exam rooms
Completing patient intake and documentation
Entering provider orders
Preparing injections and assisting with clinical procedures
Communicating patient information to providers
Managing patient phone messages and follow-up calls
Preparing for upcoming clinic schedules
Processing paperwork, forms, and faxes
Supporting efficient clinic flow and patient care
Performs general lab work
Instructs patients concerning procedures, treatments and needs
Ensures medical orders and referrals are carried out accurately and in a timely manner
Performs registration and scheduling activities per organizational and departmental procedures
Maintains EMR files and performs general front office functions as needed
May perform computerized physician order entry, only if directed by assigned physician
Expected to precept current MA team members or MA Externs as requested by leadership