Medical Assistant II (10302)

SOUTHERN SPORTS MEDICINE PARTNERS LLC•Jackson, TN

22h•Onsite

About The Position

MidSouth Pain Treatment Center, a PartnerCare affiliated company, is seeking a Medical Assistant II to join their growing and established practice in Jackson, TN. This position requires full availability Monday through Saturday, working three 12-hour shifts per week (approximately 30–36 hours). The role will be cross-trained as a Front Desk Coordinator, Medical Assistant I, and Medical Assistant II to support the team and meet the evolving needs of the practice. The practice focuses on comprehensive patient care, delivering high customer service, ensuring patient safety, and reducing patients' pain as much as possible, led by interventional pain specialists. The team is committed to improving the quality of life for patients with pain relief using cutting-edge technology. The organization operates by values of Compassion, Accountability, Respect, and Excellence. The Medical Assistant, under general supervision, provides appropriate care to patients and follows PartnerCare's service standards. This role is part of the Clinical Care Team and involves engaging with patients to develop lifelong well-being and health. The ideal candidate will provide a great patient experience and demonstrate compassion to those experiencing chronic and/or acute pain.

Requirements

High school diploma
Current CPR/BLS certification
Two or more years of medical assisting experience required

Nice To Haves

Certificate of completion of a Medical Assistants/ Aides course (Preferred)
Experience with EMR (electronic medical records), preferably ECW Cover My Meds Program Preferred

Responsibilities

Prepare patients for examination by performing preliminary physical tests; taking blood pressure, weight, temperature; and reporting patient history summary
Confirm with patient medical history
Collect lab samples for testing
Provide support to physicians or other licensed providers during examinations
Secures patient information and maintains patient confidence by completing and safeguarding medical records and maintaining strict confidentiality
Counsels patients by transmitting physician’s orders and questions about medications or procedures
Act as a patient liaison in coordinating referrals and diagnostic tests on behalf of patients
Update and file medical records and referral notes ensuring information is current and organized
Prepare examination rooms in accordance with biohazard training ensuring cleanliness and readiness for patient visits
Maintains a safe, secure, and healthy work environment by establishing and following standards and procedures and complying with legal regulations
Perform other assignments such as assisting with orientation, clinic opening or closing processes, supply inventory and ordering (linen, medical supplies, medications), data collection, patient calls, and quality improvement and/or problem-solving initiatives
Keeps supplies ready by inventorying stock, advising office manager of orders needed and verifying receipt
Keeps equipment operating by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, and calling for repairs
Updates job knowledge by participating in educational opportunities and training
Serves and protects the practice by adhering to professional standards, company policies and procedures; and federal, state, and local regulations and requirements
Enhances practice reputation by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments
Works amicably with others
Other duties and responsibilities as assigned