Medical Assistant II Onsite Telepresenter Lincoln County Seasonal

Advocate Health•Charlotte, NC

8d•$23 - $34•Onsite

About The Position

The Medical Assistant II provides patient care and support in a school-based virtual health setting. The role includes interviewing patients, recording medical information, measuring vital signs, updating health maintenance and patient records, and identifying medication and allergy changes. The Medical Assistant II performs waived laboratory and practice-specific diagnostic testing, supports quality control and maintenance for point-of-care procedures, collects and tracks specimens and test results, and helps ensure results are presented to the care team. The role also contributes to treatment-plan development and implementation, leads and trains lower-level staff, functions as an EMR super user, and completes required annual education and a unit-based project. The position is full-time, 40 hours per week, and follows the Lincoln County Schools calendar, Monday through Friday. The role requires caring, compassionate patient service, sound judgment in a busy environment, and the ability to work both independently and as part of a team. It involves possible exposure to communicable diseases and physical activity including walking, standing, lifting, reaching, bending, stooping, pushing, and pulling; the employee must be able to lift and support up to 35 pounds.

Requirements

High school diploma or equivalent.
BLS certification as required by policy guidelines.
Maintain current certification.
Current CMA or RMA recognition/certification from one of the listed national organizations: AAMA, NHA, NHCWA, NCCT, ARMA, AMT, NAHP, or NRMA.
Meet one of the following CMA II qualification paths: five years of experience as a CMA/RMA after certification; or, with less than five years of experience, registration through an Advocate Health-recognized CEU program and completion of one qualifying certificate course in geriatrics (16 CEUs), pediatrics (16 CEUs), or practice management (8.5 CEUs).
Be in good standing within the department, with performance ratings that meet or exceed expectations.
Speak, read, and write Basic English fluently.
Ability to lift and support up to 35 pounds while handling patients, medical equipment, and supplies.
Intact senses of sight, hearing, smell, and touch, and manual finger dexterity.

Responsibilities

Provide caring and compassionate customer service to support an excellent patient experience.
Interact effectively with patients and families in a variety of sensitive situations.
Interview patients, record medical information, and measure vital signs.
Update health maintenance information and accurately identify and document medication changes and allergies at each visit.
Follow standard precautions, policies, and regulatory agency standards.
Complete CLIA-approved waived laboratory tests and practice-specific diagnostic testing in accordance with CLIA standards.
Conduct point-of-care testing according to standing or provider orders, and perform applicable quality-control and maintenance procedures for in-office point-of-care laboratory procedures.
Participate in developing and implementing treatment plans.
Provide direction and training to lower-level staff.
Collect, prepare, and log blood, tissue, and other laboratory specimens.
Track and log ordered laboratory and diagnostic tests and present test results to the care team.
Function as an EMR super user.
Complete required annual in-service education and training to maintain professional standards.
Complete an annual unit-based project.