Medical Assistant II, Walk-in-Clinic

Sutter Health•Citrus Heights, CA

About The Position

Provides clinical and clerical support to providers and patient care teams by performing back-office and patient-related tasks that support high-quality patient care. Helps maintain smooth patient and department workflows and assists the care team in implementing the medical plan of care. Uses education, technical competence, and patient interaction skills to gain the confidence and cooperation of patients, their families or support groups, and other healthcare providers. Performs all duties under the direction of a clinician. This is a limited-term position lasting 28 weeks, with 40 weekly hours. The schedule is daytime, with eight-hour shifts and variable days, including rotating weekends. Travel is required as needed between Auburn, Citrus Heights, Folsom, Rocklin, Roseville, and Sacramento locations.

Requirements

High school diploma or GED.
Completion of a course of study meeting California Medical Board requirements for medical assistants, with diploma presented within 90 days; or completion of Sutter Health on-the-job training equivalent to one year; or an equivalent Sutter Health training program approved for SBMF and SCH.
BLS—Basic Life Support Healthcare Provider certification.
One year of recent relevant experience.
General knowledge of medical procedures, views, and equipment.
Basic understanding of human anatomy, physiology, pathology, and medical terminology.
Competence and validation in basic medical assisting skills, such as taking vital signs, preparing patients for exams, and administering injections.
Ability to interpret data and instructions presented in written, oral, diagram, or schedule form.
Written and verbal communication skills to explain sensitive information clearly and professionally to diverse audiences, including non-medical people.
Time management and organizational skills, including the ability to prioritize assignments and meet deadlines within standardized operating procedures and scientific methods.
General knowledge of Microsoft Office Suite (Word, Excel, and Outlook) and electronic health records.
Ability to work independently and as part of a team, including managing multiple tasks in an environment with interruptions.
Ability to identify, evaluate, and resolve standard problems by selecting appropriate solutions from established options.
Ability to build collaborative relationships with peers and other healthcare providers.

Nice To Haves

Medical Assistant certification from a California Medical Board-recognized agency; required to be eligible for an incentive to be implemented in 2025.

Responsibilities

Provide clinical and clerical support to providers and patient care teams.
Perform back-office and patient-related tasks supporting high-quality patient care.
Help ensure smooth patient and workflow within the department.
Assist the patient care team in implementing the medical plan of care.
Use patient interaction skills to gain the confidence and cooperation of patients, their families or support groups, and healthcare providers.
Perform duties under the direction of a clinician.
Travel as needed between the listed Sutter Health locations.