About The Position

The Medical Assistant II functions as a member of the clinical team, performing a supportive role in delivering safe, effective, patient-centered, timely, efficient, and equitable patient care. The position supports providers and patients throughout the clinic experience, including preparing for visits, documenting vital information, assisting with procedures and clinical testing, coordinating follow-up care, and helping maintain efficient clinic operations. Employees must permanently reside and work in the State of Texas. This is a security-sensitive position under Texas law. Employees may be subject to routine review regarding whether they can maintain the security or integrity of critical infrastructure, where applicable.

Requirements

  • High school diploma or equivalent.
  • Completion of an approved Medical Assistant training program, or the stated alternative of one year of experience in addition to the three years required for the experience requirement, together with certification, in place of the training program.
  • Three years of experience in a healthcare setting.
  • Basic Life Support (BLS) certification from the American Heart Association (AHA).
  • One of the following certifications: Certified Medical Assistant (CMA) from the American Association of Medical Assistants (AAMA); Registered Medical Assistant (RMA) from American Medical Technologists (AMT); National Certified Medical Assistant (NCMA) from the National Center for Competency Testing; or Certified Clinical Medical Assistant (CCMA) from the National Healthcareer Association (NHA).
  • Knowledge of the use and care of standard clinic equipment.
  • Must permanently reside and work in Texas.
  • Must be able to exert up to 50 pounds of force occasionally, up to 20 pounds frequently, and/or up to 10 pounds constantly to move objects.

Responsibilities

  • Promote quality patient care and customer service and satisfaction.
  • Participate in planning and preparing for patient visits, ensuring schedules, test results, and clinic-specific requirements are available.
  • Room patients according to clinic needs; determine and document the chief complaint and reason for visit, vital signs, medication list, allergies, smoking history, and other required information.
  • Keep patients informed about appointment delays and progress.
  • When required and competency-validated, perform hearing and vision testing, EKGs, spirometry, point-of-care testing, specimen collection, equipment cleaning and reprocessing, and other requested procedures.
  • Prepare and stock rooms and clinic supplies ahead of visits, and clean rooms appropriately between patients.
  • Prepare for and assist with routine and specialty procedures.
  • Schedule follow-up appointments or referrals and perform routine clerical duties, including photocopying, scanning, and faxing.
  • Perform telephone messaging and in-person screening, with appropriate follow-up.
  • Respond to emergency situations.
  • Respect and maintain privacy and confidentiality in accordance with HIPAA guidelines.
  • Perform other duties as assigned.

Benefits

  • 100% paid medical premiums for full-time employees.
  • Generous paid time off, including holidays, a preventative leave day, vacation, and sick time (approximately 37–38 days per year).
  • Increased vacation accrual with length of service.
  • Monthly longevity pay after two years of service.
  • Retirement/pension plan.
  • Free financial and legal counseling.
  • Free mental health counseling services.
  • Gym membership discounts and access to wellness programs.
  • Employee discounts, including entertainment, car rentals, and cell phones.
  • Resources for child and elder care.
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