Medical Assistant II-Riley Pediatric Ear, Nose and Throat
About The Position
Medical Assistants play a vital role in partnering with providers and nurses to keep clinic operations running smoothly. This role offers a supportive, team-oriented culture focused on delivering exceptional patient care, with opportunities to work independently while making a meaningful impact every day. The position involves a combination of patient-facing and administrative responsibilities in a busy, moderately paced clinic environment. Primary responsibilities include rooming patients and clinic preparation, with administrative duties potentially making up a significant portion of the day depending on clinic needs. Under the supervision of the designated supervisor and assigned physician, the Medical Assistant II performs duties associated with direct patient care and clinical direction in accordance with organizational standards. This includes ensuring the completeness of ordered procedures and treatments, managing smooth patient flow, performing general lab work, instructing patients, and ensuring medical orders and referrals are carried out accurately and in a timely manner. The role also involves registration and scheduling activities, maintaining EMR files, and performing general front office functions. Computerized physician order entry may be performed if directed by the assigned physician. The Medical Assistant II is also expected to precept current MA team members or MA Externs as requested by leadership.
Requirements
- AHA Basic Life Support for healthcare workers certification required.
- High school diploma or equivalent required.
- Graduation from a Medical Assistant program required.
- Current certification in medical assisting required from America Association of Medical Assistants (CMA), American Medical Technologists (RMA), National Health Career Association (CCMA), National Center for competency Testing (NCMA), and/or American Medical Certification Association (CMAC).
- Knowledge of OSHA, CLIA, and ADA required.
- Knowledge of ICD-10 and CPT coding required.
- Knowledge of standard laboratory and medical procedures.
- Knowledge of insurance plans and third-party payers.
- Ability to master standard clinical competencies per current Clinical policy, Point of Care and Skills Competency checklists.
- Requires basic math and accurate data collection and entry skills.
Nice To Haves
- TB validated (to administer or read) or validation obtained within 6 months of hire preferred.
- Knowledge of Business Unit Quality Programs, Meaningful Use and Standard Work Programs and concepts within 6 months of hire.
Responsibilities
- Room patients and prepare them for appointments
- Complete clinic preparation activities
- Stock exam rooms and supplies
- Assist with scope runs
- Support both clinical and administrative workflows
- Assures completeness of ordered procedures and treatments
- Assures smooth patient flow
- Performs general lab work
- Instructs patients concerning procedures, treatments and needs
- Ensures medical orders and referrals are carried out accurately and in a timely manner
- Performs registration and scheduling activities per organizational and departmental procedures
- Maintains EMR files and performs general front office functions as needed
- May perform computerized physician order entry, only if directed by assigned physician
- Expected to precept current MA team members or MA Externs as requested by leadership
Benefits
- 401(k) with employer match
- Tuition reimbursement
- Student loan forgiveness eligibility
- Employee Assistance Program (EAP)
- Healthy Results Wellness Program with bi‑weekly incentives
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
