Medical Assistant II-Riley Pediatric Ear, Nose and Throat

Indiana University Health System • Indianapolis, IN

1d • Onsite

About The Position

Medical Assistants play a vital role in partnering with providers and nurses to keep clinic operations running smoothly. This role is in a supportive, team-oriented culture focused on delivering exceptional patient care, offering an opportunity to work independently while making a meaningful impact every day. The Medical Assistant II will work under the supervision of the designated supervisor and assigned physician, performing duties associated with direct patient care and clinical direction in accordance with organization standards. Responsibilities include assuring completeness of ordered procedures and treatments, smooth patient flow, performing general lab work, instructing patients, and ensuring medical orders and referrals are carried out accurately and timely. The role also involves registration and scheduling activities, maintaining EMR files, and performing general front office functions. There is an expectation to precept current MA team members or MA Externs as requested by leadership.

Requirements

• AHA Basic Life Support for healthcare workers certification required
• High school diploma or equivalent required
• Graduation from a Medical Assistant program required
• Current certification in medical assisting required from America Association of Medical Assistants (CMA), American Medical Technologists (RMA), National Health Career Association (CCMA), National Center for competency Testing (NCMA), and/or American Medical Certification Association (CMAC)
• Knowledge of OSHA, CLIA, and ADA required
• Knowledge of ICD-10 and CPT coding required
• Knowledge of standard laboratory and medical procedures
• Knowledge of insurance plans and third-party payers
• Ability to master standard clinical competencies per current Clinical policy, Point of Care and Skills Competency checklists
• Requires basic math and accurate data collection and entry skills

Nice To Haves

• Other advanced life support certifications may be required per unit/department specialty according to patient care policies
• TB validated (to administer or read) or validation obtained within 6 months of hire preferred
• Knowledge of Business Unit Quality Programs, Meaningful Use and Standard Work Programs and concepts within 6 months of hire

Responsibilities

• Room patients and prepare them for appointments
• Complete clinic preparation activities
• Stock exam rooms and supplies
• Assist with scope runs
• Support both clinical and administrative workflows
• Perform registration and scheduling activities per organizational and departmental procedures
• Maintain EMR files and perform general front office functions as needed
• Perform computerized physician order entry, only if directed by assigned physician
• Precept current MA team members or MA Externs as requested by leadership
• Assures completeness of ordered procedures and treatments
• Assures smooth patient flow
• Performs general lab work
• Instructs patients concerning procedures, treatments and needs
• Ensures medical orders and referrals are carried out accurately and in a timely manner

Benefits

• 401(k) with employer match
• Tuition reimbursement
• Student loan forgiveness eligibility
• Employee Assistance Program (EAP)
• Healthy Results Wellness Program with bi‑weekly incentives

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED