Medical Assistant II-Riley Developmental Pediatrics

IU Health • Indianapolis, IN

8h • Onsite

About The Position

The Medical Assistant II provides direct patient care and clinical support under the supervision of the designated supervisor and assigned physician, following organizational standards. The role is approximately 60% patient care and 40% administrative work in a fast-paced Riley Developmental Pediatrics clinic. Although primarily office-based, the Medical Assistant must be able to room patients during busy periods. Duties include preparing patients for visits, assisting with exams and developmental assessments, performing clinical tasks such as phlebotomy, supporting patient flow, completing documentation, and carrying out registration, scheduling, and front-office functions. The position may include computerized physician order entry only when directed by the assigned physician. The Medical Assistant is also expected to precept current Medical Assistant team members or externs when requested by leadership.

This is a full-time, 40-hour-per-week role, Monday through Friday, 8:30 a.m. to 5:00 p.m., with no weekends or holidays. The position is based at Riley Pediatric Care Center, 1002 Wishard Blvd, Suite 2120, Indianapolis, Indiana. Free surface parking is available; garage parking is available for a fee.

Indiana University Health offers opportunities for advancement through the Medical Assistant career ladder, exposure to specialized pediatric care including autism evaluations and developmental services, and ongoing learning in a supportive clinical environment. IU Health also describes access to advanced clinical training, leadership development, promotion opportunities, and cross-training development.

Requirements

• Medical assisting certification is required; acceptable certifications include CMA, RMA, CCMA, NCMA, and/or CMAC from the listed certifying organizations.
• Completion of an externship is required.
• High school diploma or equivalent is required.
• Graduation from a Medical Assistant program is required.
• AHA Basic Life Support certification for healthcare workers is required.
• Knowledge of OSHA, CLIA, and ADA is required.
• Knowledge of ICD-10 and CPT coding is required.
• Knowledge of standard laboratory and medical procedures is required.
• Knowledge of insurance plans and third-party payers is required.
• Ability to master standard clinical competencies according to current Clinical Policy, Point of Care, and Skills Competency checklists is required.
• Basic math skills and accurate data collection and entry skills are required.
• Experience with phlebotomy is required, or the candidate must be willing to learn.
• Strong organizational, communication, and multitasking skills are required.
• Previous Medical Assistant experience is strongly preferred.
• Previous pediatric experience is strongly preferred.

Nice To Haves

• TB validation to administer or read, or completion of validation within six months of hire.
• Knowledge of Business Unit Quality Programs, Meaningful Use, and Standard Work Programs and concepts within six months of hire.
• Detail-oriented and highly organized.
• Adaptable in a dynamic, busy environment.
• Strong team collaboration skills.
• Patient-focused, compassionate approach to care.
• Proactive and dependable.
• Advanced life support certifications may be required depending on unit or department specialty and patient care policies.

Responsibilities

• Prepare patients for visits by obtaining vital signs, medical history, and visit information.
• Assist providers with examinations, procedures, and developmental assessments.
• Perform clinical tasks, including phlebotomy, as needed.
• Prepare, clean, and stock examination rooms.
• Coordinate patient flow to support timely and efficient clinic operations.
• Manage supplies and maintain organized clinical spaces.
• Provide compassionate and professional support to patients and families.
• Complete documentation and administrative tasks accurately and on time.
• Assure ordered procedures and treatments are complete and ensure medical orders and referrals are carried out accurately and promptly.
• Perform general laboratory work and instruct patients about procedures, treatments, and care needs.
• Perform registration and scheduling activities according to organizational and departmental procedures.
• Maintain EMR files and perform general front-office functions as needed.
• Perform computerized physician order entry only when directed by the assigned physician.
• Precept current Medical Assistant team members or Medical Assistant externs when requested by leadership.

Benefits

• Opportunity to advance through the Medical Assistant career ladder.
• Exposure to specialized pediatric care, including autism evaluations and developmental services.
• Ongoing learning in a supportive clinical environment.
• Access to advanced clinical training, leadership development, promotion opportunities, and cross-training development.
• Free surface lot parking; garage parking is available for a fee.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED