About The Position

Under the supervision of the designated supervisor and assigned physician, the Medical Assistant II performs duties associated with direct patient care and clinical direction in accordance with organizational standards. The role ensures ordered procedures and treatments are complete, supports smooth patient flow, performs general laboratory work, instructs patients about procedures, treatments, and care needs, and ensures medical orders and referrals are completed accurately and promptly. The position also performs registration and scheduling activities according to organizational and departmental procedures, maintains electronic medical record files, and performs general front-office functions as needed. Computerized physician order entry may be performed only when directed by the assigned physician. The employee is expected to precept current medical assistant team members or medical assistant externs when requested by leadership. The schedule is full-time at 1.0 FTE (40 hours per week), either Monday through Friday, 7:45 a.m.–4:45 p.m., or Tuesday through Friday, 7:00 a.m.–5:00 p.m. The position requires AHA Basic Life Support certification for healthcare workers; other advanced life support certifications may be required depending on unit or department specialty and patient-care policies.

Requirements

  • AHA Basic Life Support certification for healthcare workers is required; other advanced life support certifications may be required based on unit or department specialty and patient-care policies.
  • High school diploma or equivalent required.
  • Current medical assisting certification required from the American Association of Medical Assistants (CMA), American Medical Technologists (RMA), National Health Career Association (CCMA), National Center for Competency Testing (NCMA), and/or American Medical Certification Association (CMAC).
  • Knowledge of OSHA, CLIA, and ADA required.
  • Knowledge of ICD-10 and CPT coding required.
  • Knowledge of standard laboratory and medical procedures.
  • Knowledge of insurance plans and third-party payers.
  • Ability to master standard clinical competencies according to current Clinical Policy, Point of Care, and Skills Competency checklists.
  • Basic math skills and accurate data collection and entry skills required.
  • Knowledge of Business Unit Quality Programs, Meaningful Use, and Standard Work Programs and concepts within six months of hire.

Nice To Haves

  • Graduation from a Medical Assistant program preferred.
  • TB validation to administer or read, or ability to obtain validation within six months of hire, preferred.

Responsibilities

  • Perform duties associated with direct patient care and clinical direction in accordance with organizational standards.
  • Ensure ordered procedures and treatments are complete and support smooth patient flow.
  • Perform general laboratory work.
  • Instruct patients concerning procedures, treatments, and needs.
  • Ensure medical orders and referrals are carried out accurately and in a timely manner.
  • Perform registration and scheduling activities according to organizational and departmental procedures.
  • Maintain electronic medical record files and perform general front-office functions as needed.
  • Perform computerized physician order entry only when directed by the assigned physician.
  • Precept current medical assistant team members or medical assistant externs when requested by leadership.

Benefits

  • Access to advanced clinical training, leadership development, promotion opportunities, and cross-training development.
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