Medical Assistant II Physician Practice

Franciscan Health•Indianapolis, IN

3d•Onsite

About The Position

Franciscan Health is hiring a Medical Assistant II to support providers and staff in an ambulatory physician practice. The role helps coordinate patient care, schedule appointments, carry out physician orders for laboratory testing, enter information into the electronic medical record, and serve as a liaison among patients, coworkers, and providers. The position is listed for Heartland Internal Medicine and is full-time, Monday through Friday, with a consistent day-shift schedule and observed holidays off. Direct patient-care work may include rooming patients, taking vital signs, collecting comprehensive medical histories, documenting care in the electronic medical record, administering vaccines, injections, and medications, performing phlebotomy and point-of-care testing, and reconciling medications under the supervision of an RN or provider. The Medical Assistant also responds to internal and external customer needs by phone, electronic messaging, and in person, and handles prior authorizations, referrals, sample medications, prescriptions, and refills as directed. Franciscan Health is a nonprofit health care ministry serving Indiana and Illinois. The posting notes professional development opportunities, an enhanced benefits package, and a pay structure that rewards experience and expertise. A sign-on bonus may be available; eligibility should be discussed with a Talent Acquisition Advisor.

Requirements

High school diploma or GED.
Completion of a medical assisting program, or five years of medical assistant experience in lieu of the program.
Basic Life Support (BLS) certification from the American Heart Association.
One of the listed medical assistant credentials: RMA from American Allied Health; CMA from AAMA; RMA from AMT; RMA from the American Registry of Medical Assistants; NRCMA from NAHP; NCMA from NCCT; or CCMA from NHA.

Responsibilities

Support providers and staff in coordinating patient care.
Schedule appointments and carry out physician orders for laboratory testing.
Enter patient information and document care in the electronic medical record.
Room patients, take vital signs, and obtain comprehensive medical histories.
Administer vaccines, injections, and medications under the supervision of an RN or provider.
Perform phlebotomy and point-of-care testing under the supervision of an RN or provider.
Reconcile medications under the supervision of an RN or provider.
Communicate with internal and external customers by phone, electronic messaging, and in person.
Initiate and follow through on prior authorizations and referrals.
Process sample medications, prescriptions, and refills as directed.
Serve as a liaison between patients, coworkers, and providers.