Medical Assistant II, Shared Staff

Sutter Health•Roseville, CA

About The Position

Provides clinical and clerical support to providers and patient care teams through back-office and patient-related tasks that support high-quality care. Helps maintain smooth patient and department workflows and assists the care team in implementing the medical plan of care. Uses education, technical competence, and patient interaction skills to build confidence and cooperation among patients, their families or support groups, and healthcare providers. Performs all duties under the direction of a clinician. The role may involve handling hazardous or potentially hazardous drugs in accordance with applicable NIOSH and USP 800 guidelines.

Requirements

  • High school diploma or GED.
  • Graduate of a Medical Assistant program; diploma must be presented within 90 days.
  • Completion of a 160-hour Medical Assistant externship, verified on the MA school website.
  • Basic Life Support (BLS) Healthcare Provider certification.
  • One year of recent relevant experience.
  • General knowledge of medical procedures, views, and equipment.
  • Basic understanding of human anatomy, physiology, pathology, and medical terminology.
  • Competency and validation in basic Medical Assisting skills, including taking vital signs, preparing patients for examinations, and administering injections.
  • Ability to interpret written, oral, diagrammatic, and schedule-based data and instructions.
  • Written and verbal communication skills to explain sensitive information clearly and professionally to diverse audiences, including non-medical people.
  • Time-management and organizational skills, including prioritizing assignments and meeting deadlines within standardized procedures and scientific methods.
  • General knowledge of Microsoft Office Suite applications, including Word, Excel, and Outlook, and electronic health records.
  • Ability to work independently and as part of a team, manage multiple tasks amid interruptions, resolve standard problems using established options, and build collaborative relationships with peers and healthcare providers.

Responsibilities

  • Provide clinical and clerical support to providers and patient care teams.
  • Perform back-office and patient-related tasks supporting high-quality patient care.
  • Help ensure smooth patient and departmental workflows.
  • Assist the patient care team in implementing the medical plan of care.
  • Perform duties under the direction of a clinician.
  • Perform basic medical assisting tasks, including taking vital signs, preparing patients for examinations, and administering injections.
  • Handle hazardous or potentially hazardous drugs as applicable, following NIOSH and USP 800 guidelines.
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