Medical Assistant II, & Phlebotomy Technician, Shared Staff

Sutter Health•Roseville, CA

About The Position

Provides clinical and clerical support to providers and patient-care team members by performing back-office, patient-related, and phlebotomy tasks that support high-quality patient care. Helps maintain smooth patient and workflow within the department and assists the care team in implementing the medical plan of care. Performs phlebotomy and specimen-handling procedures within the phlebotomy scope of practice, preserving specimen integrity. Uses education, technical competence, and patient-interaction skills to build confidence and cooperation with patients, their families or support groups, and other healthcare providers. The role is based in the Sutter Medical Foundation–Central organization. It is a regular, full-time, non-exempt position with a 40-hour workweek, a 10-hour day shift, and variable days of the week. Rotating weekends are required. Employees may handle hazardous drugs in accordance with applicable NIOSH and USP 800 guidelines.

Requirements

High school diploma or GED.
Graduate of a Medical Assistant program; diploma must be presented within 90 days.
Certified Phlebotomy Technician I (CPTI).
Basic Life Support (BLS) Healthcare Provider certification.
One year of recent relevant experience.
Knowledge of the scope of practice for Medical Assistants in California.
Knowledge of medical terminology and abbreviations.
Knowledge of clinical protocols and normal values for vital signs, including blood pressure, pulse, respirations, and temperature.
Knowledge of medical positioning for patients.
Knowledge of effective teamwork dynamics between front- and back-office staff.
Sufficient knowledge of medical terminology and English to understand and communicate the duties of the position.
Ability to work independently with minimal supervision.

Responsibilities

Provide clinical and clerical support to providers and patient-care team members.
Perform back-office and patient-related tasks that support high-quality patient care.
Help ensure smooth patient and workflow within the department.
Assist the patient-care team in implementing the medical plan of care.
Perform phlebotomy and specimen-handling procedures within the phlebotomy scope of practice while preserving specimen integrity.
Use patient-interaction skills to gain cooperation from patients, their families or support groups, and other healthcare providers.
Handle hazardous drugs as required, following applicable NIOSH and USP 800 guidelines.