Medical Assistant II-Primary Care - Avon

Indiana University Health System • Avon, OH

1d • Onsite

About The Position

The Medical Assistant II works in primary care at IU Health’s Avon, Indiana clinic. Under the supervision of the designated supervisor and assigned physician, this role performs direct patient-care and clinical support duties in accordance with organizational standards. The Medical Assistant helps ensure ordered procedures and treatments are completed, supports smooth patient flow, performs general laboratory work, and instructs patients about procedures, treatments, and care needs. The role also ensures medical orders and referrals are carried out accurately and promptly, performs registration and scheduling, maintains electronic medical record files, and provides general front-office support as needed. Computerized physician order entry may be performed only when directed by the assigned physician. The role may also precept current Medical Assistant team members or Medical Assistant externs when requested by leadership.

The position is full-time (1.0 FTE), Monday through Friday, with listed hours of 8:00 AM to 5:00 PM. Flexibility is required based on clinic needs, including remaining until 5:00 PM when operations require. Weekends and holidays are not required, and no travel is required. The work is at the Avon clinic, 6845 E. US Highway 36, Suite 600.

Requirements

• Current certification in medical assisting from one or more of the following: American Association of Medical Assistants (CMA), American Medical Technologists (RMA), National Health Career Association (CCMA), National Center for Competency Testing (NCMA), and/or American Medical Certification Association (CMAC).
• AHA Basic Life Support certification for healthcare workers is required; other advanced life support certifications may be required according to unit or department specialty and patient-care policies.
• High school diploma or equivalent.
• Graduation from a Medical Assistant program.
• Knowledge of OSHA, CLIA, and ADA.
• Knowledge of ICD-10 and CPT coding.
• Knowledge of standard laboratory and medical procedures.
• Knowledge of insurance plans and third-party payers.
• Ability to master standard clinical competencies in accordance with current Clinical Policy, Point of Care, and Skills Competency checklists.
• Basic math skills and accurate data collection and entry skills.
• Ability to multitask, adapt to changing priorities, and learn quickly.
• Reliable team player with a positive attitude and strong work ethic; comfortable working alongside an experienced and tenured clinical team.
• Strong attendance and flexibility to respond to changing clinic workflows and operational needs.

Nice To Haves

• At least 1 year of experience is preferred.
• Previous experience in a fast-paced primary care or family medicine setting is preferred.
• TB validation (to administer or read), or willingness to obtain validation within 6 months of hire, is preferred.
• Knowledge of Business Unit Quality Programs, Meaningful Use, and Standard Work Programs and concepts within 6 months of hire.

Responsibilities

• Room patients and prepare them for provider visits.
• Perform pre-visit planning and support efficient clinic workflow.
• Assist with vaccines, injections, blood draws, and nurse visits.
• Manage patient messages, documentation, and administrative tasks.
• Scan records, process faxes, support prior authorizations, and complete paperwork.
• Perform duties associated with direct patient care and clinical direction under the supervision of the designated supervisor and assigned physician.
• Assure ordered procedures and treatments are complete and support smooth patient flow.
• Perform general laboratory work and instruct patients concerning procedures, treatments, and needs.
• Ensure medical orders and referrals are carried out accurately and in a timely manner.
• Perform registration and scheduling activities according to organizational and departmental procedures.
• Maintain EMR files and perform general front-office functions as needed.
• Perform computerized physician order entry only if directed by the assigned physician.
• Precept current Medical Assistant team members or Medical Assistant externs when requested by leadership.
• Contribute to an exceptional patient experience in a high-volume clinical environment.

Benefits

• 401(k) with employer match.
• Tuition reimbursement.
• Eligibility for a student loan forgiveness program.
• Employee Assistance Program (EAP).
• Healthy Results wellness program with financial incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED