Medical Assistant II - Huntsman Cancer Hospital - Full-Time

University of Utah Health•Salt Lake City, UT
•Onsite

About The Position

This position provides assistive care to patients, facilitates efficient delivery of patient care, supports licensed staff, and assists with basic healthcare and clerical functions. It provides direct patient care and may include accessing and administering medications within the employee’s scope of practice and according to state law. The role is based at Huntsman Cancer Hospital, part of University of Utah Health, an academic health system with five hospitals and eleven clinics. The Medical Assistant II prepares patients for examinations and diagnostic procedures, performs designated clinical skills and laboratory tests, assists providers during examinations and procedures, and supports patient education and transport as directed. The position also maintains patient rooms and equipment and performs telephone, scheduling, records, and billing-related clerical tasks. Specialty skills must be demonstrated within six weeks of hire and may not be performed until basic competency testing is complete. The position may require rotating schedules, variable hours, nights, weekends, and holidays to meet the staffing and patient-care needs of a 24/7 health system. Regular, reliable, and punctual attendance during assigned shifts is essential. The healthcare setting involves potential exposure to infectious diseases, contaminated bodily fluids, blood, used needles, and other contaminants. The position may also involve working around prisoners or behavioral health patients.

Requirements

  • Obtain a current RQI Healthcare Provider eCredential through the University of Utah Health RQI system within 30 days of hire.
  • Hold one of the following current credentials: Utah State Paramedic certification; Certified Medical Assistant (CMA) certification through AAMA; National Certified Medical Assistant (NCMA) certification through NCCT; Registered Medical Assistant (RMA) certification through AMT; Advanced EMT certification with the State of Utah; ABR-OE credential through AAMA; NRCMA - Medical Assistant certification through the National Association for Health Professionals; or Clinical Medical Assistant Certification through NHA.
  • Meet any additional license requirements determined by the hiring department.
  • Demonstrate availability to work variable and rotating shifts, including nights, weekends, and holidays, in a 24/7 patient-care environment.
  • Demonstrate phlebotomy skills.
  • Demonstrate human-relations and effective communication skills.
  • Demonstrate proficiency in the specific clinic’s specialty skills within six weeks of hire; specialty skills may not be performed before completion of basic competency testing.
  • Be able to perform the essential job functions and meet the physical demands, with or without accommodation.
  • Be able to remain on one’s feet for extended periods and move and lift patients and reach for and handle equipment.
  • Be able to meet intermediate healthcare-setting physical demands, including lifting, carrying, pushing, pulling, or otherwise moving patients or objects such as medical equipment, with demands up to 50 pounds.

Responsibilities

  • Prepare patients for examinations and diagnostic procedures, including recording vital signs and responses to standardized medical-history questions.
  • Report observed patient concerns and changes in condition to a licensed staff member.
  • Perform department-designated CLIA-waived laboratory tests and report results to appropriate personnel.
  • Perform additional clinical skills such as suture removal, straight catheterization, and intramuscular, subcutaneous, and intradermal injections.
  • Chaperone healthcare providers during examinations when requested and assist with procedures.
  • Monitor and clean patient examination rooms, unit areas, and equipment; report outdated supplies, stock levels, and needed equipment repairs, and restock items as required.
  • Answer telephones, forward messages, and schedule appointments, procedures, and diagnostic tests under the direction of licensed staff.
  • Perform clerical tasks, including filing patient medical information, locating and compiling charts, obtaining records from other providers, and entering billing charges.
  • Attend and complete mandatory education related to infection prevention and control, safety, CPR, equipment use, and procedures.
  • May perform phlebotomy according to clinic procedures and physician orders after specialized training.
  • May apply leads and monitors for diagnostic procedures such as EKG and ultrasound under direct supervision of licensed personnel.
  • May assist with inpatient and family education by providing educational materials and general health information.
  • May assist with transporting patients to ancillary departments or inpatient units as directed by licensed staff.
  • May instruct in Basic Life Support requirements.
  • May perform IV access and other duties based on department assignment.
  • Maintain regular, reliable, and punctual attendance during assigned shifts, which may include rotating hours, nights, weekends, and holidays.
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