Medical Assistant II-Riley Pediatrics Hematology Oncology Specialty
About The Position
Join a highly collaborative pediatric specialty team at Riley Children's Health and make a meaningful impact on the lives of patients and families. We are seeking a Certified Medical Assistant II (MA II) to support our Neurofibromatosis (NF) and Cancer Predisposition programs within Pediatric Hematology/Oncology. This role offers a unique opportunity to develop expertise in a specialized area of pediatric care while working alongside providers, advanced practice providers (APPs), and a supportive multidisciplinary team. This position is primarily based at the Riley Outpatient Center, with travel approximately once per week to specialty clinics at the Simon Cancer Center and PCC Building. Specialty clinics are half-day sessions, with the remainder of the day spent at the Riley Outpatient Center. Under the supervision of the designated supervisor and assigned physician, performs duties associated with direct patient care and clinical direction to provide patient care given in accordance with the organization standards. Assures completeness of ordered procedures and treatments, assures smooth patient flow, performs general lab work, instructs patients concerning procedures, treatments and needs, and ensures medical orders and referrals are carried out accurately and in a timely manner. Performs registration and scheduling activities per organizational and departmental procedures. Maintains EMR files and performs general front office functions as needed. May perform computerized physician order entry, only if directed by assigned physician. Expected to precept current MA team members or MA Externs as requested by leadership.
Requirements
- Medical Assistant II (MA II) Certification
- Experience administering vaccines
- Knowledge of quality, regulatory, and infection prevention standards
- Medication administration and medication reconciliation experience
- Strong communication and interpersonal skills
- Ability to work effectively in a collaborative team environment
- Comfort working closely with providers and APPs
- Ability to adapt in a fast-paced clinical setting
- AHA Basic Life Support for healthcare workers certification required
- High school diploma or equivalent required
- Graduation from a Medical Assistant program required
- Current certification in medical assisting required from America Association of Medical Assistants (CMA), American Medical Technologists (RMA), National Health Career Association (CCMA), National Center for competency Testing (NCMA), and/or American Medical Certification Association (CMAC)
- Knowledge of OSHA, CLIA, and ADA required
- Knowledge of ICD-10 and CPT coding required
- Knowledge of standard laboratory and medical procedures
- Knowledge of insurance plans and third-party payers
- Ability to master standard clinical competencies per current Clinical policy, Point of Care and Skills Competency checklists
- Requires basic math and accurate data collection and entry skills
Nice To Haves
- Epic experience
- Pediatric healthcare experience
- Hematology/Oncology experience
- Experience coordinating lab workflows and patient follow-up
- Strong clinical experience
- Understands vaccine protocols and compliance requirements
- Demonstrates strong attention to detail
- Adapts quickly to changing priorities and workflows
- Communicates effectively with providers and care teams
- Thrives in a collaborative environment
- Successfully manages multiple follow-up tasks while delivering exceptional patient care
- TB validated (to administer or read) or validation obtained within 6 months of hire
- Knowledge of Business Unit Quality Programs, Meaningful Use and Standard Work Programs and concepts within 6 months of hire
Responsibilities
- Prepare exam rooms and clinic spaces for patient visits
- Participate in daily team huddles with providers and APPs
- Review schedules and identify patient-specific needs
- Room patients and obtain vital signs, medication reconciliation, and PHQ-9 screenings
- Coordinate lab draws and central line access when needed
- Communicate patient updates to providers
- Assist with vaccine administration and coordination, urine collection, lab follow-up, and infusion appointment coordination
- Assist with patient navigation throughout their visit
- Support disease-specific teams with follow-up and administrative tasks
- Participate in weekly office support days
- Assist with clinic coverage as needed
- Complete end-of-day stocking and department checklists
- Perform duties associated with direct patient care and clinical direction
- Assure completeness of ordered procedures and treatments
- Assure smooth patient flow
- Perform general lab work
- Instruct patients concerning procedures, treatments and needs
- Ensure medical orders and referrals are carried out accurately and in a timely manner
- Perform registration and scheduling activities
- Maintain EMR files and perform general front office functions
- May perform computerized physician order entry, only if directed by assigned physician
- Precept current MA team members or MA Externs as requested by leadership
Benefits
- Competitive benefits package
- 401(k) with employer match
- Tuition reimbursement
- Student loan forgiveness opportunities through qualifying government programs
- Employee Assistance Program (EAP)
- Wellness incentives through Healthy Results programs
- Paid professional development and career advancement opportunities
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
