Medical Assistant II - Pediatric Hematology/Oncology

Mass General Brigham•Boston, MA

1d•Onsite

About The Position

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. This role is in a multi-disciplinary clinic where the Medical Assistant will be crossed trained at the front desk to assist with phone calls, appointment scheduling, clinical messaging, check in, check out and other front desk duties. The Medical Assistant will review provider schedules daily and weekly to plan patient care and formulate solutions for potential problems. They will greet patients in the waiting room and escort them to the triage room and exam room, and instruct patients on how to prepare for the physician or nurse practitioner, assisting as necessary. This role also involves assisting with the training and orientation of new Medical Assistant staff, cleaning and preparing rooms for the next patient, and providing care appropriate to the age group of patients in the practice setting and documenting data per practice protocols. The Medical Assistant will assure that exam, treatment and clean utility rooms are properly stocked and equipped, and that GI is adequately stocked with Infant Formula, tracking Formula arrival and dispensing. They will also request clinical supplies and practice cost-effectiveness measures.

Requirements

Medical Assistant certification preferred
Basic Life Support certification required
Phlebotomy – Pediatrics strongly preferred
Associates degree preferred
Nursing Assistant certification or other academic preparation may be considered in lieu of Medical Assistant certification
1-2 years of Medical Assistant experience
Clear written and verbal communication
Attention to detail
Blood draw in pediatrics very strongly preferred
Team collaborator
Takes initiative
Ambitious to learn and grow in their career
Past MA experience 2+ years

Responsibilities

Functions as in integral part of the patient care team
Interacts in a professional, cooperative way with other practice staff
Accepts delegate responsibilities in a positive manner
Offers help to others in the practice when not busy
Engages in constructive problem solving with others in the practice as problems arise
Tests specimens as necessary
EKG and transmit EKG
Stool for occult blood
Urine Collection (perform UAs and Centrifuge)
Skin Testing
Performs phlebotomy when applicable
Crossed trained at the front desk to assist with phone calls, appointment scheduling, clinical messaging, check in, check out and other front desk duties
Reviews provider schedules daily and weekly to plan patient care and formulates solutions for potential problems
Greets patient in waiting room and escorts to triage room and exam room
Instructs patient how to prepare for the physician or nurse practitioner (assisting as necessary)
Assists with training and orientation of new Medical Assistant staff
Cleans and prepares room for next patient
Provides care appropriate to age group of patients in practice setting and documents data per practice protocols
Assures exam, treatment and clean utility rooms are properly stocked and equipped
Assures GI is adequately stocked with Infant Formula and tracks Formula arrival and dispensing
Requests clinical supplies and practices cost effectiveness measures