Medical Assistant II, MIST, Limited-Term

Sutter Health•San Francisco, CA

About The Position

Provides clinical and clerical support to providers and patient care teams by performing back-office and patient-related tasks that support high-quality patient care. Helps maintain smooth patient and workflow within the department and assists the care team in implementing the medical plan of care. Uses education, technical competence, and patient interaction skills to gain the confidence and cooperation of patients, their families or support groups, and other healthcare providers. Performs all duties under the direction of a clinician.

Requirements

High school diploma or GED.
Completion of a course of study consistent with California Medical Board requirements for medical assistants, with diploma presented within 90 days; alternatively, completion of Sutter Health on-the-job medical assisting training equivalent to one year.
BLS-Basic Life Support Healthcare Provider certification.
One year of recent relevant experience.
General knowledge of medical procedures, views, and equipment.
Basic understanding of human anatomy, physiology, pathology, and medical terminology.
Competency validated in basic medical assisting skills, including taking vital signs, preparing patients for exams, and administering injections.
Ability to interpret written, oral, diagrammatic, or schedule-form data and instructions.
Written and verbal communication skills to explain sensitive information clearly and professionally to diverse audiences, including non-medical people.
Time management and organizational skills, including prioritizing assignments and meeting deadlines within standardized operating procedures and scientific methods.
General knowledge of Microsoft Office Suite (Word, Excel, and Outlook) and electronic health records.
Ability to work independently and as part of a team, manage multiple tasks amid interruptions, resolve standard problems using established options, and build collaborative relationships with peers and healthcare providers.

Responsibilities

Provide clinical and clerical support to providers and members of the patient care team.
Perform back-office and patient-related tasks supporting high-quality patient care.
Help ensure smooth patient and workflow within the department.
Assist the patient care team in implementing the medical plan of care.
Use patient interaction skills to gain the confidence and cooperation of patients, families or support groups, and healthcare providers.
Perform duties under the direction of a clinician.