Medical Assistant II/Phlebotomist - Family Medicine Clinic (Chicago)

Advocate Health•Chicago, IL

1d•$19 - $34•Onsite

About The Position

The Medical Assistant II/Phlebotomist is a dual role, split 50% between medical assistant duties and 50% phlebotomy duties. The position supports the care team by performing clinical and administrative tasks that contribute to patient care, while following relevant regulations and guidelines to protect patient safety and confidentiality. The role requires professionalism and compassion in interactions with patients and others. This position is based at Advocate Medical Group’s Chicago family medicine clinic. The clinic serves patients managing multiple chronic conditions and works with their physicians to provide additional time and resources in accordance with primary care plans. The care team emphasizes patient relationships, coordinated care, and improved health outcomes. The current clinic hours are Monday through Friday, 8 a.m. to 7 p.m., and Saturday, 8 a.m. to noon; hours may change based on clinic needs. The teammate is required to work one late night each week and one Saturday per month. The position is full-time, 40 hours per week.

Requirements

High school diploma or GED.
Completion of an accredited or approved Medical Assistant program, or two years of verifiable full-time experience as a Medical Assistant within the last five years.
Demonstrated customer service skills to interact effectively with physicians, patients, visitors, and other healthcare employees.
Knowledge and experience in phlebotomy or a related laboratory function.
Ability to sit, stand, walk, lift, squat, bend, reach above the shoulders, and twist frequently throughout the workday.
Ability to lift and support 35 pounds when handling patients, medical equipment, and supplies.
Ability to push or pull with 30 pounds of force and perform a sliding transfer of 150 pounds with a second person present.
Functional speech, vision, hearing, and touch, with fine hand manipulation skills for IV insertion and other procedures or functions.
Ability to maneuver foot pedals on carts or machines.
Ability to perform physical safety interventions, such as patient restraint and verbal de-escalation, if needed.
Ability to respond quickly to changes in patient or unit conditions.
Protective clothing and equipment must be worn as necessary when exposed to chemicals, hazardous waste, blood, body fluids, or communicable disease.
Physical abilities testing may be required.
Additional department-specific physical requirements may be identified for unique responsibilities.

Responsibilities

Welcome patients and support their transition into care.
Take and record vital signs, medical histories, and health screenings.
Perform venipuncture and collect other patient specimens.
Ensure specimens are properly labeled.
Prepare patients for examinations and assist providers during procedures.
Order and verify test requests.
Document appropriate information for quality assurance and improvement according to established protocols.
Administer medications and vaccines as directed.
Accurately document care in the electronic health record.
Partner with physicians, nurses, and teammates to deliver coordinated, high-quality care.
Follow relevant regulations and guidelines to ensure patient safety and confidentiality.