Medical Assistant II, Neurology
About The Position
Serves as the first point of contact for patients entering the medical facility. This job is intended for use by positions employed by an outpatient facility. Greets and checks-in patients, verifies information, schedules appointments, and updates Electronic Health record (EHR). Facilitates intake procedures such as completion of healthcare and insurance forms and collecting payments for services. Gains confidence and cooperation from the patient, their family/support group, and other healthcare providers through competent job performance and effective communication. Adheres to all organizational, local/state/federal regulations, codes, policies and procedures to ensure privacy and safety while delivering optimal patient care. May also be responsible for performing specific tasks and/or orient other staff to the department. Provides clinical and clerical support to providers and members of the patient care team(s) by performing a variety of back office and patient-related tasks supporting the delivery of high-quality patient care. Helps ensure smooth patient and workflow within the department and assists the patient care team in implementing the medical plan of care. Integrates education, technical competence, and patient interaction skills to gain confidence and cooperation from the patient, their family/support group, and other healthcare providers. Performs all duties under the direction of a clinician. This is a limited term position for 26 weeks.
Requirements
- High School Diploma or General Education Diploma (GED)
- Completion of a course of study consistent with the requirements for Medical Assistants as specified by the Medical Board of California. (Must present diploma within 90 days) OR Completion of Sutter Health on-the-job training in medical assisting equivalent to one year
- BLS-Basic Life Support Healthcare Provider
- 1 year of recent relevant experience
- General knowledge of various medical procedures, views, and equipment
- Basic understanding of human anatomy, physiology, pathology, and medical terminology
- Competent and validated in basic Medical Assisting skills such as taking vital signs, preparing patients for exam, and administering injections
- Ability to interpret a variety of data and instructions, furnished in written, oral, diagram, or schedule form
- Possess written and verbal communications skills to explain sensitive information clearly and professionally to diverse audiences, including non-medical people
- Well-developed time management and organizational skills, including the ability to prioritize assignments and work within standardized operating procedures and scientific methods to achieve objectives and meet deadlines
- General knowledge of computer applications, such as Microsoft Office Suite (Word, Excel and Outlook) and electronic health record (EHR)
- Ability to Prioritize assignments and work within standardized policies, procedures, and scientific methods to achieve objectives and meet deadlines
- Work independently, as well as be part of the team, including accomplishing multiple tasks in an environment with interruptions
- Identify, evaluate and resolve standard problems by selecting appropriate solutions from established options
- Build collaborate relationships with peers and other healthcare providers to achieve departmental and corporate objectives
Responsibilities
- Greets and checks-in patients
- Verifies information
- Schedules appointments
- Updates Electronic Health record (EHR)
- Facilitates intake procedures such as completion of healthcare and insurance forms and collecting payments for services
- Performs specific tasks and/or orients other staff to the department
- Provides clinical and clerical support to providers and members of the patient care team(s)
- Performs a variety of back office and patient-related tasks supporting the delivery of high-quality patient care
- Helps ensure smooth patient and workflow within the department
- Assists the patient care team in implementing the medical plan of care
- Integrates education, technical competence, and patient interaction skills to gain confidence and cooperation from the patient, their family/support group, and other healthcare providers
- Performs all duties under the direction of a clinician
Benefits
- Comprehensive benefits package
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
