Medical Assistant II Neurology

Advocate Health and Hospitals CorporationWake Forest, NC
Onsite

About The Position

The Medical Assistant II Neurology position at Wake Forest Baptist Medical Center is a full-time role responsible for providing patient care within the scope of practice for a Medical Assistant. This role involves performing various clinical tasks, assisting providers, managing laboratory duties, administering medications, and ensuring a clean and stocked work environment. The position requires adherence to all policies and procedures, maintaining competency, and demonstrating effective communication and teamwork. The Medical Assistant must be knowledgeable about age-specific patient care needs and possess the skills to assess and interpret patient status accordingly.

Requirements

  • Graduation from an accredited Medical Assistant program required.
  • Current American Heart Association (AHA) BLS certification required.
  • Successful completion of Atrium Health’s competency assessment.
  • Current Medical Assistant certification from one of the following is required: CMA from American Association of Medical Assistants (AAMA), CCMA from National Health career Association (NHA), NCMA from National Center for Competency Testing (NCCT), RMA from American Medical Technologists (AMT), RMA from American Allied Health, NCMSMA from National Healthcare Worker’s Association (NHCWA), NRCMA from National Association for Health Professionals (NAHP), NRMA from National Registry of Medical Assistants (NRMA).
  • Two years of experience in a clinical practice setting as a Medical Assistant.
  • Ability to perform routine and complex technical skills, within the Medical Assistant scope of practice after demonstrated competency.
  • Excellent communication and interpersonal skills; ability to develop rapport and maintain positive, professional relationships with a variety of patients, team members and physicians.
  • Proficient computer skills including keyboarding, navigation within a windows operating system, and use of electronic mail with exposure to electronic medical records systems.
  • Demonstrates customer service skills that support a positive patient experience.
  • Must sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above shoulders throughout the workday.
  • Ability to lift 35 pounds without assistance.
  • Must have functional speech, vision, hearing, and touch with ability to use fine-hand manipulation skills.
  • Will be exposed to mechanical, electrical, chemical, blood and body fluids on a frequent basis.
  • Will be required to wear protective clothing and equipment as needed.
  • Operates all equipment necessary to perform the job.

Nice To Haves

  • Pediatric Emergency Assessment, Recognition, and Stabilization (PEARS) may be required within 1 year in select areas.
  • Demonstrates professional practice advancement through professional governance, safety coach, super-user, vaccine coordinator, SPICE or OSHA/IP certificate holder for unit.
  • Achieves 6 points from the list of additional market responsibilities.

Responsibilities

  • Adheres to the Medical Assistant scope of practice, policies, and procedures.
  • Maintains training and competency based on area of specialty when providing patient care.
  • Performs rooming/visit tasks including vital signs, medication reconciliation, medical history, health maintenance, allergy review, and screenings.
  • Assists provider with or performs procedures as ordered.
  • Performs lab-related duties such as venipuncture, specimen collection/labeling/packing, preparation of lab orders/requisitions, and results tracking.
  • Performs Point of Care testing (POCT) per standing order/provider order.
  • Completes CLIA approved waived laboratory tests and practice-specific diagnostic testing in adherence to CLIA standards.
  • Administers medications and vaccines safely following the rights of medication administration.
  • Performs other duties as assigned such as medication refills, insurance authorizations, safety/regulatory log completion, patient messaging, medication/supply ordering, appointment scheduling, and referrals.
  • Demonstrates effective and timely communication, teamwork, and appropriate escalation.
  • Maintains a clean work environment ensuring instruments and equipment are cleaned appropriately.
  • Ensures equipment and supplies are in working order, and areas are appropriately stocked.
  • May assist with training and onboarding of other teammates.
  • May serve as a role champion or on a committee.
  • Demonstrates knowledge and skills necessary to provide care appropriate to the age of the patients served.
  • Demonstrates knowledge of the principles of growth and development over the life span and possesses the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures.

Benefits

  • Comprehensive suite of Total Rewards: benefits and well-being programs
  • Competitive compensation
  • Generous retirement offerings
  • Programs that invest in your career development
  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program
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