Medical Assistant II/III - Neurosurgery, Katy Neurology

UTHealth Houston•Katy, TX

5d•Onsite

About The Position

UTHealth Houston Neurosciences is hiring for a Medical Assistant II/III to join our outpatient neurology team in Katy. The Medical Assistant II/III will support a neurologist in a busy outpatient clinic setting and will play an important role in ensuring patients receive timely, coordinated, and patient-centered care. This position is ideal for a Medical Assistant who enjoys working closely with patients, providers, and the broader care team to support clinic flow and improve the patient experience. This role requires strong communication skills, attention to detail, professionalism, and the ability to manage multiple priorities in a fast-paced clinical environment. The ideal candidate is dependable, organized, compassionate, and comfortable working as part of a team. Functions as a member of clinical team performing a supportive role in the delivery of patient care that is safe, effective, patient-centered, timely, efficient and equitable.

Requirements

Basic Life Support (BLS) by American Heart Association (AHA) required
Certified Medical Assistant (CMA) by American Association of Medical Assistants (AAMA) required or Registered Medical Assistant (RMA) by American Medical Technologist (AMT) required or Certified Clinical Medical Assistant (CCMA) by National Healthcareer Association (NHA) required or National Certified Medical Assistant (NCMA) by National Center for Competency Testing required
High school diploma or equivalent
Completion of an approved Medical Assistant training program OR one (1) year of experience (in addition to the one year of experience required to meet the experience requirement) AND certification may be substituted for Medical Assistant training program.
One year of related experience
Employees must permanently reside and work in the State of Texas.

Nice To Haves

Epic experience is preferred but not required.
Prior experience in an outpatient clinical setting is a plus.
Neurology experience is helpful but not required.

Responsibilities

Preparing patients for clinic visits
Obtaining and documenting vital signs and medical histories
Assisting with patient intake
Supporting provider workflow
Ensuring exam rooms are prepared for patient care
Coordinating referrals
Obtaining outside records
Communicating with external entities
Scheduling appointments
Answering patient inquiries
Helping patients navigate next steps in their care plan
Performs responsibilities in a manner that promotes quality patient care and customer service/satisfaction.
Effectively participates in planning and preparing for patient visits ensuring appropriate schedules, test results, and clinic specific requirements are available.
Rooms patients consistent with clinic needs while determining and documenting chief complaint and reason for visit, vital signs, medication list, allergies, smoking history and other information as required by clinic. Keeps patients informed of delays and progress of clinical appointments.
As required and competency validated, performs appropriate hearing and vision testing, EKG, spirometry, point of care testing, specimen collection, equipment cleaning/reprocessing and other requested procedures.
Prepares and stocks rooms (daily/weekly) and clinic supplies in advance of clinic visit as well as cleaning rooms appropriately between patients.
Prepares for and assists with routine and specialty procedures.
Schedules patients for follow up appointments or referrals and performs routine clerical duties for team and staff to include photocopying, scanning and faxing.
Performs telephone messaging and in person screening with appropriate follow up.
Responds to emergency situations.
Respects and maintains privacy and confidentiality per HIPAA guidelines.
Performs other duties as assigned.

Benefits

100% paid medical premiums for our full-time employees
Generous time off (holidays, preventative leave day, both vacation and sick time – all of which equates to around 37-38 days per year)
The longer you stay, the more vacation you’ll accrue!
Longevity Pay (Monthly payments after two years of service)
Retirement/pension plan
Free financial and legal counseling
Free mental health counseling services
Gym membership discounts and access to wellness programs
Other employee discounts including entertainment, car rentals, cell phones, etc.
Resources for child and elder care