Medical Assistant l - General Surgery

IU Health•Indianapolis, IN

1d•Onsite

About The Position

The Medical Assistant I supports direct patient care and clinical operations under the supervision of the designated supervisor and assigned physician, following organizational standards. The role helps maintain patient flow, completes ordered procedures and treatments, performs general laboratory work, instructs patients about procedures and treatments, and ensures medical orders and referrals are completed accurately and promptly. It also includes registration and scheduling, maintaining electronic medical record files, and general front-office duties as needed. Computerized physician order entry may be performed only when directed by the assigned physician. The Medical Assistant may also precept current Medical Assistant team members or Medical Assistant externs when requested by leadership. This position is based at 1801 North Senate Blvd, Suite 635, Indianapolis, Indiana, and is scheduled Monday through Friday, 8:00 AM to 4:30 PM. The clinic is described as steady-paced and high-volume. The posting seeks dependable, reliable team players with a positive attitude, strong communication skills, and willingness to learn and support teammates. AHA Basic Life Support certification for healthcare workers is required. Other advanced life support certifications may be required depending on unit or department specialty and patient-care policies. A high school diploma or equivalent is required. New hires and promotions after October 5, 2025, must have graduated from a Medical Assistant program. Knowledge of OSHA, CLIA, and ADA is required. TB validation to administer or read, or obtaining validation within six months of hire, may be required. The organization requires new hires to receive various vaccinations, including influenza and COVID-19 vaccines, unless an exemption is approved; new hires may submit proof of prior vaccination. The posting also states that IU Health is an equal opportunity employer, values diversity and inclusion, and provides reasonable accommodations for applicants and employees with disabilities.

Requirements

High school diploma or equivalent.
AHA Basic Life Support certification for healthcare workers.
For new hires and promotions after October 5, 2025, graduation from a Medical Assistant program.
Knowledge of OSHA, CLIA, and ADA.
Knowledge of standard laboratory and medical procedures.
Knowledge of insurance plans and third-party payers.
Ability to master standard clinical competencies according to current Clinical policy, Point of Care, and Skills Competency checklists.
Basic math skills and accurate data collection and entry skills.
Dependable and reliable team-player approach, positive attitude, strong communication skills, and willingness to learn and support teammates.
At least one year of experience is preferred, as stated in the posting.
TB validation to administer or read, or validation obtained within six months of hire, may be required.
Various vaccinations, including influenza and COVID-19, are required as a condition of employment unless an exemption is approved; proof of prior vaccination may be submitted.

Nice To Haves

Knowledge of ICD-10 and CPT coding.
Knowledge of Business Unit Quality Programs, Meaningful Use, and Standard Work Programs and concepts within six months of hire.
Other advanced life support certifications may be required according to unit or department specialty and patient-care policies.

Responsibilities

Room patients and complete intake.
Support providers during clinic visits and assist with patient care.
Manage patient messages, paperwork, and prior authorizations.
Assist with clinical and administrative duties.
Assure completeness of ordered procedures and treatments and support smooth patient flow.
Perform general laboratory work and instruct patients about procedures, treatments, and needs.
Ensure medical orders and referrals are carried out accurately and in a timely manner.
Perform registration and scheduling in accordance with organizational and departmental procedures.
Maintain electronic medical record files, scan and maintain medical records, and perform general front-office functions as needed.
Prepare exam rooms and support clinic workflow.
Perform computerized physician order entry only when directed by the assigned physician.
Precept current Medical Assistant team members or Medical Assistant externs when requested by leadership.