Medical Assistant I, School Based Health Centers

Christiana Care Health Services•Newark, DE

11d

About The Position

ChristianaCare's School-Based Health Centers are embedded in high schools and elementary schools across New Castle and Kent Counties. Established for students, the centers make quality health care more accessible and provide comprehensive medical and mental health care, treatment, and health education. Each center is operated through a partnership among ChristianaCare, school districts, and the Delaware Division of Public Health, Department of Health and Social Services. The Medical Assistant I supports physicians in virtual and on-site patient care, performing clinical and clerical duties to help ensure quality care. The role greets and supports patients, prepares them for visits, assists with exams, and maintains exam rooms and equipment. It also includes EMR updates, patient communications, referrals, authorizations, scheduling, clerical duties, troubleshooting video visits, and helping patients access the patient portal. The posted schedule is Monday through Friday, 8:00 a.m. to 4:00 p.m., with no weekends or holidays. Full-time opportunities are 40 hours per week throughout the calendar year. The posting also describes a part-time benefits-eligible role working 40 hours per week for 42 weeks annually. The hourly pay range is $19.48–$28.24.

Requirements

High school graduate or GED.
Graduate of a recognized Medical Assistant Program, or current Medical Assistant certification from a national organization accredited by the National Commission for Certifying Agencies (NCCA) or the American National Standards Institute (ANSI).

Responsibilities

Greet and support patients virtually and in person.
Prepare patients for visits.
Perform basic clinical and administrative tasks, including assisting with exams.
Maintain examination rooms and equipment.
Update electronic medical records (EMR).
Manage patient communications, referrals, authorizations, and scheduling.
Perform clerical duties.
Troubleshoot video visits.
Support patient access to the patient portal.

Benefits

First-day medical, dental, vision, and life insurance coverage.
Caregivers earning under $50,000 pay $0 in paycheck premiums for medical and prescription coverage.
Low deductibles and $0 copays for unlimited primary care with ChristianaCare providers and unlimited urgent care visits at GoHealth facilities.
32 days of paid time off each year, including 7 major holidays, with options to roll over or cash out unused time.
Up to $5,250 per year in tuition reimbursement.
Fertility care through Progyny, maternity education and support, and up to $5,000 in adoption assistance.
12 weeks of paid parental leave after one year of service.
Two retirement plans, including a 403(b) with up to a 50% match and a company-funded contribution of 3%–5% based on service.
Free financial coaching, counseling, and budgeting support.
Employee assistance program.