Medical Assistant I, Herkimer Specialty Services, Days

Bassett Healthcare Network•Town of Herkimer, NY

3d•Onsite

About The Position

The Medical Assistant I is a healthcare professional who supports clinicians and other medical staff by performing clinical duties during the patient encounter. Responsibilities include greeting patients, taking vital signs, preparing patients for examinations, assisting with medical procedures, collecting laboratory specimens, and conducting administrative tasks as assigned. The Medical Assistant I maintains a clean, safe clinical environment and ensures efficient unit operations while providing compassionate, high-quality patient care.

Requirements

High School Diploma or GED, preferred
Minimum of 1 year of relevant work experience, preferred
Customer service experience, preferred
Certification as a Medical Assistant or Certified Nursing Assistant, preferred
BLS Certification within 6 months of hire, required
Medium Work - Exerting up to 50 lbs. for force occasionally, and/or up to 20 lbs. of force frequently, and/or up to 10 lbs. of force constantly to move objects
Occasional balancing, climbing, crouching, kneeling, lifting, pulling, pushing, reaching, stooping
Requires occasional fit testing
Frequent typing/clerical/dexterity, grasping, hearing, repetitive motion, seeing/monitor/computer use, standing, talking, walking, visual acuity (color, depth, perception)
Occasional bodily fluids/bloodborne exposure, burns, chemical, electrical, explosive, mechanical
Occasional noise, vibration, wet and/or humid, dust, fumes, gases, mists, odors
Occasional Travel - The job may require travel from time- to-time, but not on a regular basis.

Responsibilities

Receives and greets every patient in person or via telephone a courteous and friendly manner using a welcoming positive tone, words and actions.
Displays ownership of the entire patient experience, including but not limited to, rooming of patient, collection of vitals, complete and accurate phone messages, chart preparation, medication refills and the abstracting of external records
Raises up emergent situations or expressed patient problems directly to RN, Supervising Nurse or Practitioner for assistance.
Enters charges for supplies and clinical testing
Assists with routing forms to appropriate Bassett department such as disability or workers compensation paperwork as applicable
Distributes AVS per patients communication preference
Performs all Point of Care testing as pertinent to specialty area
Runs controls on point of care testing equipment and ensures logbooks are updated appropriately
Performs clinical testing per departmental protocol
Cleans and stocks exam rooms on a daily basis or according to need
Checks medications and supplies for outdates according to standards set forth by clinical area
Monitors supply levels to improve inventory control
Meets yearly competency requirements as set forth by departmental leadership
Float to other locations or departments as requested
Opens and/or closes clinic per departmental guidelines
Participates monthly or quarterly environmental rounds by following standards set forth by clinical areas as assigned
Attends required in-services as requested by supervisor
Exhibits or recognizes areas of professional growth (ie, computer training, refresher training, EAP, Epic Superuser, etc.)
Attends staff meetings, reviewing minutes of any meeting missed
Maintains a thorough knowledge and understanding of Bassett policies and procedures as well as regulatory compliance
Required to attend 4 CE's per year related to job role/function
Performs similar or related duties as requested or directed