Medical Assistant I- Primary Care

IU Health • Bloomington, IN

1d • Onsite

About The Position

Under the supervision of the designated supervisor and assigned physician, the Medical Assistant I performs duties associated with direct patient care and clinical direction in accordance with organizational standards. The role supports patient flow, completes ordered procedures and treatments, performs general laboratory work, instructs patients about procedures and care needs, and ensures medical orders and referrals are carried out accurately and promptly. It also includes registration and scheduling, maintaining electronic medical record files, and general front-office functions as needed. Computerized physician order entry may be performed only when directed by the assigned physician. The Medical Assistant may precept current Medical Assistant team members or Medical Assistant externs at leadership’s request.

This position is based at 550 S. Landmark Ave., Bloomington, Indiana, in a fast-paced, high-volume Primary Care clinic. It is scheduled for 40 hours per week, with variable hours based on provider assignment. Weekend and holiday work is not required.

Requirements

• AHA Basic Life Support for healthcare workers certification is required.
• High school diploma or equivalent is required.
• For new hires and promotions after October 5, 2025, graduation from a Medical Assistant program is required.
• Knowledge of OSHA, CLIA, and ADA is required.
• Knowledge of Business Unit Quality Programs, Meaningful Use, and Standard Work Programs and concepts must be obtained within six months of hire.
• Knowledge of standard laboratory and medical procedures.
• Knowledge of insurance plans and third-party payers.
• Ability to master standard clinical competencies according to current Clinical policy, Point of Care, and Skills Competency checklists.
• Basic math skills and accurate data collection and entry skills are required.

Nice To Haves

• Knowledge of ICD-10 and CPT coding.
• TB validation (to administer or read), or the ability to obtain validation within six months of hire, may be required.
• Advanced life support certifications may be required depending on unit or department specialty and patient care policies.

Responsibilities

• Room patients and obtain vital signs.
• Perform point-of-care testing and general laboratory work.
• Manage patient phone calls and provider message pools.
• Support direct patient care and clinic operations.
• Work collaboratively with providers and care team members.
• Assure completeness of ordered procedures and treatments and help ensure smooth patient flow.
• Instruct patients concerning procedures, treatments, and care needs.
• Ensure medical orders and referrals are carried out accurately and in a timely manner.
• Perform registration and scheduling activities according to organizational and departmental procedures.
• Maintain electronic medical record files and perform general front-office functions as needed.
• Perform computerized physician order entry only when directed by the assigned physician.
• Precept current Medical Assistant team members or Medical Assistant externs as requested by leadership.

Benefits

• 401(k) with employer match.
• Tuition reimbursement.
• Eligibility for student loan forgiveness.
• Employee Assistance Program (EAP).
• Healthy Results Wellness Program with bi-weekly incentives.
• Career advancement opportunities through the Medical Assistant career ladder (MA I → MA II → MA III).
• Access to learning and development opportunities, including advanced clinical training, leadership development, promotion opportunities, and cross-training development.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED