Medical Assistant I- Primary Care

Indiana University Health System•Bloomington, MN

17h•Onsite

About The Position

The Medical Assistant I supports direct patient care and clinic operations under the supervision of the designated supervisor and assigned physician. The role helps ensure ordered procedures and treatments are complete, patient flow is smooth, laboratory work is performed, patients receive instructions about procedures and treatments, and medical orders and referrals are handled accurately and promptly. The position also performs registration and scheduling, maintains electronic medical record files, and provides general front-office support as needed. Computerized physician order entry may be performed only when directed by the assigned physician. The Medical Assistant may precept current Medical Assistant team members or externs when requested by leadership. This is a full-time, 40-hour-per-week role at the Primary Care clinic at 550 S. Landmark Ave., Bloomington, Indiana. Hours vary based on provider assignment, with no weekend or holiday requirements. The position offers experience in a high-volume, team-oriented Primary Care setting and career advancement opportunities through the Medical Assistant career ladder.

Requirements

AHA Basic Life Support for healthcare workers certification is required.
High school diploma or equivalent is required.
New hires and promotions after October 5, 2025, require graduation from a Medical Assistant program.
Knowledge of OSHA, CLIA, and ADA is required.
TB validation to administer or read, or validation obtained within six months of hire, may be required.
Knowledge of standard laboratory and medical procedures.
Knowledge of insurance plans and third-party payers.
Ability to master standard clinical competencies according to current Clinical policy, Point of Care, and Skills Competency checklists.
Basic math skills and accurate data collection and entry skills.
Knowledge of Business Unit Quality Programs, Meaningful Use, and Standard Work Programs and concepts within six months of hire.
Other advanced life support certifications may be required according to unit or department specialty and patient care policies.

Nice To Haves

Knowledge of ICD-10 and CPT coding.

Responsibilities

Room patients and obtain vital signs.
Perform point-of-care testing and general laboratory work.
Manage patient phone calls and provider message pools.
Support direct patient care and clinic operations in collaboration with providers and care team members.
Ensure ordered procedures and treatments are complete and patient flow is smooth.
Instruct patients concerning procedures, treatments, and care needs.
Ensure medical orders and referrals are carried out accurately and in a timely manner.
Perform registration and scheduling according to organizational and departmental procedures.
Maintain electronic medical record files and perform general front-office functions as needed.
Perform computerized physician order entry only when directed by the assigned physician.
Precept current Medical Assistant team members or Medical Assistant externs when requested by leadership.