Medical Assistant I

Pediatric Associates Family of Companies•Saint Johns, FL

15h•Onsite

About The Position

The Medical Assistant I / Laboratory Medical Assistant Floater provides team-based pediatric patient care under the direct supervision of a clinician, supporting both clinical and administrative functions. The role promotes health and wellness in a safe, friendly setting and supports clinicians and care-management teams in assessing, maintaining chronic disease management, examining, and treating pediatric patients. The employee may work in a medical-assistant role or at a dedicated laboratory station and will float among Bartram Park, St. Augustine North, Orange Park, and Town Center locations. The laboratory responsibilities include performing testing and phlebotomy, preparing specimens for reference-lab send-outs, communicating results and critical findings to clinicians, and completing quality-control documentation and instrument maintenance. In the medical-assistant role, the employee records intake information, prepares patients for examinations, assists with clinician-supervised procedures and screenings, supports vaccine and medication administration, and completes patient follow-up and administrative tasks. The schedule is either Monday through Friday, 8:30 a.m. to 5:30 p.m., with every other Saturday from 7:30 a.m. to 12:30 p.m.; or Monday and Friday, 8:30 a.m. to 5:30 p.m., Tuesday through Thursday, 10:00 a.m. to 7:00 p.m., with every other Saturday from 7:30 a.m. to 12:30 p.m. New-hire training is approximately 90 days, Monday through Friday, 8:00 a.m. to 5:00 p.m. A $3,000 sign-on bonus is offered to eligible external new hires; internal transfers, agency candidates, temporary staff, contractors, and people converting from agency to direct employment are not eligible.

Requirements

High school diploma or equivalent.
At least 1 year of experience in a healthcare setting.
Medical Assistant diploma or certification, or at least 3 years of Medical Assistant experience in lieu of the diploma or certification requirement.
Active BLS certification.
Active and valid driver's license.
Knowledge of laboratory quality-control requirements, basic medical terminology, and universal precautions and medical safety practices.
Phlebotomy skills.
Ability to communicate and maintain effective working relationships with patients, employees, and the public.
Ability to assess emergencies and act accordingly.
Ability to travel and work at multiple locations on a flexible location schedule.

Responsibilities

Perform laboratory testing in Chemistry, Hematology, Urinalysis, Serology, and Spirometry.
Report laboratory results to a healthcare clinician; alert the clinician to critical or out-of-range values and document critical reports.
Perform phlebotomy, including venipuncture, finger sticks, and heel sticks.
Prepare specimens for reference-lab send-outs, including labeling, resulting, and billing information.
Perform and document daily, weekly, and monthly quality control, including instrument maintenance.
Perform and document patient intake vital signs, including height, weight, temperature, blood pressure, pulse, and respiration rate; repeat measurements and notify the clinician of abnormal findings.
Interview patients in an age-appropriate manner and accurately document and update medical records, including chief complaint, medications, allergies, vaccine and medical histories, family and social histories, barriers to care, and home status.
Obtain medical records, consultation notes, hospital or emergency-department discharge records, diagnostic results, and laboratory results for clinician review and treatment follow-up.
Prepare patients for clinician examinations and ensure clinician orders are completed and accurately documented.
Under clinician supervision, assist with age-appropriate vision and hearing screenings, electrocardiograms, suture removal, ear lavages, urine catheterization, ear-piercing, wound care, specialty procedures, and emergency response.
Perform and document vaccine and medication reconciliation with the patient and state registry; provide vaccine information statements and education to patients or parents before administration.
Use proper patient identifiers and buddy-process validation, administer vaccines and medications by intramuscular, intradermal, and subcutaneous injection, and conduct post-administration observation.
Complete patient follow-up and assigned tasks, including answering phones, handling correspondence and prescription refill requests, providing clinicians with information, obtaining medication preauthorization, assisting with referrals and forms, and arranging home or hospital care, procedures, and follow-up appointments.
Travel and float among locations, adapting to a flexible location schedule.
Follow organizational information-security policies and protect sensitive information, including ePHI and PHI, in accordance with organizational policy and applicable federal, state, and local regulations.