Medical Assistant I Northwest Pediatrics

Advocate Health • Greensboro, NC

9d • $22 - $33 • Onsite

About The Position

Northwest Pediatrics is a patient- and family-centered pediatric office in Northwest Greensboro with 11 providers, serving patients from birth through age 21. The Medical Assistant I prepares and rooms patients, records relevant health information, performs laboratory procedures, assists clinicians with procedures, administers medications under orders or approved protocols, and helps coordinate tests, referrals, and follow-up. The role works with physicians, advanced practice professionals, nurses, and other care-team members to support clinic flow and communicate accurately with patients. Duties may include basic or advanced clinical support tasks within the Medical Assistant scope of practice and after competency is demonstrated. The position requires age-appropriate care based on patients’ growth and development and adherence to departmental policies and procedures.

The role is full time, 40 hours per week, with a Monday–Friday schedule from 8:00 a.m. to 5:00 p.m. and rotating Saturdays from 9:00 a.m. to 11:00 a.m. The listed pay range is $21.85–$32.80. The job involves frequent movement and lifting, exposure to mechanical, electrical, chemical, and biological hazards, and use of protective clothing and equipment as needed.

Requirements

• Graduation from an accredited Medical Assistant program.
• Current Medical Assistant certification from one of the following: CMA (AAMA), CCMA (NHA), NCMA (NCCT), RMA (AMT), RMA (American Allied Health), NCMSMA (NHCWA), NRCMA (NAHP), or NRMA (NRMA).
• Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA).
• Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after demonstrated competency.
• Excellent communication and interpersonal skills, including the ability to develop rapport and maintain positive, professional relationships with patients, team members, and physicians.
• Proficient computer skills, including keyboarding, navigation within a Windows operating system, and use of electronic mail; exposure to electronic medical records systems.
• Customer service skills that support a positive patient experience.
• Ability to sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above the shoulders throughout the workday.
• Ability to lift 35 pounds without assistance. For patient lifts over 35 pounds, or when a patient cannot assist, patient-handling equipment and at least one other team member are expected when available.
• Functional speech, vision, hearing, and touch, with the ability to use fine-hand manipulation skills.
• Ability to work with frequent exposure to mechanical, electrical, chemical, blood, and body-fluid hazards, and to wear protective clothing and equipment as needed.

Nice To Haves

• One year of experience is preferred.

Responsibilities

• Prepare and room patients for examinations by obtaining vital signs and gathering, documenting, and updating pertinent health information, including chief complaints, allergies, and medications.
• Monitor and complete Clinical Integration and Quality Improvement measures, notifying clinicians of opportunities within the Medical Assistant’s scope.
• Perform laboratory procedures, including tests such as strep testing, wound cultures, and specimen collection, using aseptic technique and standard infection-control precautions.
• Assist physicians and advanced practice professionals with procedures such as pelvic exams, allergy scratch testing, EMG, cautery, and colposcopy.
• Administer routine medications under physician or advanced practice professional orders or approved standing orders and protocols; examples include immunizations, antibiotics, vitamins, and topical agents.
• Follow through on procedure and test requests, pre-approved care algorithms, new appointment times, and referrals to other facilities or services.
• Refer questions to Registered Nurses and physicians or advanced practice clinicians according to scope-of-practice guidelines, and relay information to patients as directed.
• Communicate with physicians, advanced practice professionals, and other health-care team members to support clinic flow, adjusting as needed, and communicate accurate, timely information to patients.
• Perform basic or advanced clinical support tasks when applicable and after competency is demonstrated, such as suture or staple removal, laboratory procedures, phlebotomy, EKG, spirometry, Holter monitor application, and prescription refills under approved protocols.
• Provide care appropriate to the ages of patients served, applying knowledge of growth and development and following departmental policies and procedures.
• Operate equipment necessary to perform the job and wear protective clothing and equipment as needed.

Benefits

• Paid time off programs.
• Medical, dental, vision, life, and short- and long-term disability benefits.
• Flexible Spending Accounts for eligible health-care and dependent-care expenses.
• Adoption assistance and paid parental leave.
• Defined contribution retirement plans with employer match and other financial wellness programs.
• Educational Assistance Program.
• Competitive compensation, premium pay for eligible positions, incentive pay for select positions, and opportunity for annual performance-based increases.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed